General Manager - 3PL & Final Mile Delivery

Direct Impact Logistics

Cranbury Township (NJ)

On-site

USD 120,000 - 190,000

Full time

3 days ago

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Job summary

Direct Impact Logistics in Cranbury, NJ is seeking a General Manager to lead our Final Mile Delivery operations. This hands-on leadership role requires developing high-performing teams, optimizing processes, and driving profitability while maintaining client satisfaction.

You will manage daily operations, monitor KPIs like on-time delivery and service quality, oversee staffing and budgets, and build strong relationships with clients and delivery partners to ensure safe, reliable, and

Qualifications

Proven experience in operations management within logistics or transportation.
Strong budgeting, cost control, and performance management skills.
Excellent analytical, organizational, and problem-solving abilities.
Excellent interpersonal and communication skills for cross-functional collaboration.
Hands-on, accountable leadership style with commitment to continuous improvement.

Responsibilities

Direct and oversee daily final-mile delivery operations with high service quality.
Monitor KPIs such as on-time delivery, customer satisfaction, and efficiency.
Identify operational challenges and implement proactive solutions.
Lead staffing, training, and performance management to build high-performing teams.
Maintain client and delivery partner relations, addressing escalations promptly.