General Manager

Jersey Mike's Red River Mikes; West Fargo (ND); On-site; USD 60,000 - 90,000; Full time

Job summary

Jersey Mike’s Subs in West Fargo, ND is seeking a General Manager to oversee all aspects of store operations and drive exceptional guest experience. You will lead training, create staff schedules, manage inventory, control costs and participate in management team meetings to achieve profit margins and growth.

A hands-on, customer-focused leader with strong communication and coaching skills is essential. Must be able to train and mentor staff, uphold food safety standards, and drive continuous

Qualifications

• High school degree or equivalent.
• At least 2 years QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe certification – Food Handler.
• Reliable transportation.

Responsibilities

• Manage store sales.
• Control volume.
• Maintain quality of service.
• Ensure customer satisfaction.
• Achieve profit margin goals.
• Create employee schedules.
• Place inventory orders.
• Lead employee training.
• Lead by example.
• Participate in management team meetings and strategy sessions.
• Delegate specific tasks appropriately while remaining ultimately responsible.

Skills

Customer service

Leadership

Communication

Fast-paced environment adaptability

Employee training

Education

High school diploma or equivalent

Serve Safe certification – Food Handler

Job description

Jersey Mike’s Subs is seeking General Managers to oversee all aspects of a store operation.

Responsibilities

• Manage store sales.
• Control volume.
• Maintain quality of service.
• Ensure customer satisfaction.
• Achieve profit margin goals.
• Create employee schedules.
• Place inventory orders.
• Lead employee training.
• Lead by example.
• Participate in management team meetings and strategy sessions.
• Delegate specific tasks appropriately while remaining ultimately responsible.

Qualifications

• High school degree or equivalent.
• At least 2 years QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe certification – Food Handler.
• Reliable transportation.

Key Competencies

• Excellent menu and product knowledge.
• Outstanding personality.
• Thrives in a fast‑paced environment.
• Desire to improve self and skill sets.
• Effective communication with guests.
• Participates in all Jersey Mike’s training programs.
• Reliable performer able to meet schedule requirements.