General Manager

Jersey Mike's Burien; Burien (WA); On-site; USD 55,000 - 75,000; Full time

Job summary

Jersey Mike's Burien in Washington is seeking a General Manager to lead daily store operations, drive sales, ensure service quality, and maintain a positive guest experience.

You will recruit and schedule staff, place inventory orders, lead training, and participate in management meetings, while upholding Jersey Mike's standards and a fast-paced, customer‑focused culture.

Qualifications

• High school diploma or equivalent.
• 2 years QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler.
• Must have reliable transportation.

Responsibilities

• Manage store sales, volume, quality of service, customer satisfaction, and profit margin.
• Create employee schedules and place inventory orders.
• Lead employee training and participate in management team meetings.
• Lead by example in a fast-paced Jersey Mike's environment.
• We use eVerify to confirm U.S. employment eligibility.

Skills

Excellent menu and product knowledge

Awesome personality

Thrives in fast-paced environment

Strong communication with guests

Reliability and schedule adherence

Leadership and training ability

Team collaboration

Education

High school diploma or equivalent

Serve Safe Certification - Food Handler

18 years or older to operate slicer

Job description

Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey!

The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customer in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together.

"Jersey Mike's "A Sub Above"

Responsibilities

General Managers are responsible for the complete and total management of a Jersey Mike’s store / operation, including:

• Store sales
• Volume
• Quality of service
• Customer satisfaction
• Profit margin
• Create employee schedule
• Place inventory orders
• Lead employee training
• Lead by example
• Participate in management team meetings and strategy sessions

Specific tasks may be delegated to other individuals as appropriate, but ultimate responsibility rests with the General Manager.

Qualifications

• Education: High school degree or equivalent
• 2 Years QSR experience preferred
• Must be 18 years or older to operate the slicer
• Serve Safe Certification - Food Handler
• Must have reliable transportation

Key Competencies

• Excellent Menu and product knowledge
• Awesome personality
• Must be able to thrive in a fast pace environment
• Desire to improve self and skill sets
• Ability to communicate effectively with guests
• Participate in all Jersey Mike's training programs
• Ability to meet schedule requirements and be a reliable performer

We use eVerify to confirm U.S. Employment eligibility.