General Manager

Jersey Mike's Red River Mikes Timber Creek; Fargo (ND); On-site; USD 70,000 - 95,000; Full time

Job summary

Jersey Mike’s Subs in Fargo, ND is seeking a General Manager to oversee all aspects of the store operation, including sales performance, customer service, scheduling, inventory, and staff development.

You will lead by example in a fast-paced environment, ensure product knowledge, and drive profitability while maintaining high standards of food safety and guest satisfaction. This role requires reliability and strong leadership.

Qualifications

• Candidates should demonstrate strong customer service skills and adapt quickly to a busy environment.
• Experience in quick-service or retail management is preferred.
• Food safety training and certification are required.
• Reliable transportation and ability to operate the store in the absence of senior staff.

Responsibilities

• Manage store sales.
• Control volume.
• Maintain quality of service.
• Ensure customer satisfaction.
• Achieve profit margin goals.
• Create employee schedules.
• Place inventory orders.
• Lead employee training.
• Lead by example.
• Participate in management team meetings and strategy sessions.
• Delegate specific tasks appropriately while remaining ultimately responsible.

Skills

Customer service

Fast-paced

Product knowledge

Communication

Leadership

Education

High school diploma or equivalent

Tools

Serve Safe certification

Job description

Jersey Mike’s Subs is seeking General Managers to oversee all aspects of a store operation.

Responsibilities

• Manage store sales.
• Control volume.
• Maintain quality of service.
• Ensure customer satisfaction.
• Achieve profit margin goals.
• Create employee schedules.
• Place inventory orders.
• Lead employee training.
• Lead by example.
• Participate in management team meetings and strategy sessions.
• Delegate specific tasks appropriately while remaining ultimately responsible.

Qualifications

• High school degree or equivalent.
• At least 2 years QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe certification – Food Handler.
• Reliable transportation.

Key Competencies

• Excellent menu and product knowledge.
• Outstanding personality.
• Thrives in a fast‑paced environment.
• Desire to improve self and skill sets.
• Effective communication with guests.
• Participates in all Jersey Mike’s training programs.
• Reliable performer able to meet schedule requirements.