Restaurant General Manager- 18055

Orchard Group; Seattle (WA); On-site; USD 80,000 - 86,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K

Paid Flex Days

Paid Training

Free Employee Meal during Shift

Job summary

Jersey Mike's in Seattle, WA is seeking a General Manager to lead store operations, ensuring fast service, quality, and guest satisfaction.

You will supervise the team, manage scheduling and labor, oversee training, and uphold safety standards while driving sales and local marketing initiatives. This full-time role requires 2–4 years of supervisory food service or retail experience and a proven leadership track.

Qualifications

• 2-4 years of supervisory experience in food service or retail with P&L responsibility.
• Strong interpersonal and conflict resolution skills.
• Excellent oral and written communication skills.
• Deep knowledge of menu and product.
• Uphold brand standards.

Responsibilities

• Oversee complete store operation and ensure fast, accurate service.
• Direct supervision of Assistant Manager, Shift Lead, and team members.
• Monitor health, safety, and security compliance.
• Manage labor, scheduling, inventory, and cash controls.
• Recruit, interview, hire, and conduct performance appraisals.
• Lead training and coaching to develop staff and improve performance.
• Ensure food quality and 100% guest satisfaction.
• Execute corporate and local marketing plans.
• Maintain equipment, facilities, and cleanliness.

Skills

Supervisory experience

Leadership

Communication skills

Customer service

Team training

Education

High School/College degree preferred

Job description

Location:

13242 Aurora Avenue N

Suite 105

Seattle, WA

Job Id:

194

# of Openings:

1

Responsibilities (including but not limited to):

General Managers are responsible for the complete and total management of a Jersey Mike’s store operation.

A General Manager provides management coverage of operating hours and direct supervision of operations in an individual unit.

Positions Supervised: Assistant Manager, Shift Lead (s) and Restaurant Team Member(s)

• Human resource responsibilities are crew training, ongoing coaching, feedback for hourly employees, health and safety audits.
  • Hire and Develop Great People
• Routinely performs hands-on operational work to train employees, respond to customer service needs, or otherwise role model appropriate skills and behaviors in the restaurant.
  • Training is not a cost but rather an investment.
• Managers provide overall leadership; recognize and motivate members of the team, and coach and train the team for operational excellence.
  • Get to know your crew.
  • Challenge, develop, and grow each person.
• Maintains fast, accurate service, and positive guest relations, and ensures products are consistent with company quality standards.
• Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
• Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor (including Scheduling), reviewing financial reports, and taking appropriate actions.
• Participates in recruiting, interviewing, and hiring team members; conducts performance appraisals, takes disciplinary action, motivates and trains.
• Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program
• Full responsibility for facilities and equipment maintenance
• Ensure food quality and 100% customer satisfaction
• Ensures complete and timely execution of corporate & local marketing plan
• Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team

Qualifications:

• High School, College, or University Degree Preferred
• 2-4 years of supervisory experience in either a food service or retail environment, including Profit & Loss responsibility.
• Basic business math and accounting skills
• Strong interpersonal and conflict resolution skills
• Good oral/written communication skills
• Excellent Menu and product knowledge
• Uphold Brand Standards.
• Must be able to thrive in a fast-paced environment
• Desire to improve self and skill sets
• Able to communicate effectively with guests.
• Participate in all Jersey Mike's training programs
• Ability to meet schedule requirements and is a reliable performer

Benefits/Other Compensation:

• Benefit Package: Medical, Dental, Vision. Employer Funded Health Reimbursement account.(eligible to enroll after 60 days of hire)
• 401K ( up to 4% Employer Safe Harbor Match)
• Paid Flex Days.
• Paid Training
• Free Employee Meal during Shift. (Discounts on a non-working day)

Additional Info:

• You must be 18 years old.
• Full-Time

Orchard Foods provides equal employment opportunities to all employees and applicants in compliance with all federal, state, or local laws.

If you are a natural leader with a passion for customer service and a desire to succeed, we encourage you to apply for this exciting opportunity. At Jersey Mikes, we are committed to providing our employees with a supportive and positive work environment, as well as opportunities for growth and advancement.

Pay Range:

$80,168.40 - $86,443.66 per year