General Manager

Lucky Strike Entertainment; Thornton (CO); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision plans

401(k) retirement plan

Employee stock purchase program

Vacation & holidays

Wellness resources

Employee assistance program (EAP)

Discounts on events and amenities

Job summary

Lucky Strike Entertainment is seeking a General Manager to own guest experience, team leadership, financials, and culture at the center. You will lead bowling, arcade, food & beverage, bar, and events on the floor, while driving sales and building a high‑performing, accountable team.

As a floor‑first leader, you will manage full P&L, budgets, labor optimization, and cost controls, ensuring a guest‑ready facility and memorable experiences for all guests.

Qualifications

• Significant leadership experience in a high‑volume guest‑focused venue.
• Proven track record driving sales growth and meeting financial targets.
• Fluency in P&L budgeting, forecasting, labor optimization and cost control.

Responsibilities

• Lead center operations across bowling, arcade, food & beverage, bar and events.
• Drive daily sales through guest engagement, events and marketing initiatives.
• Build and develop high‑performing teams and foster accountability and hospitality.
• Set performance expectations and ensure consistent results across sales and operations.
• Own full P&L performance including labor, COGS, inventory and costs.
• Maintain guest‑ready facilities and spaces at all times.

Skills

Leadership experience

Guest-focused hospitality

Strategic planning

P&L management

Staff development

Communication skills

Job description

As a General Manager at Lucky Strike Entertainment, you will own the guest experience, the team, the financials, and the culture of your center, leading from the floor and building a place people genuinely want to come back to.

What You'll Do

• Lead all center operations across bowling, arcade, food and beverage, bar, and events, flexing into any role the business needs throughout the day
• Drive daily sales through direct guest engagement, event execution, and marketing initiatives
• Build and develop high‑performing teams across every department, creating a culture of accountability, empowerment, and genuine hospitality
• Set performance expectations and hold teams to consistent results across sales, operations, and guest satisfaction
• Own full P&L performance including labor, COGS, inventory, and cost controls
• Keep the facility, attractions, kitchen, bar, and event spaces clean, operational, and guest‑ready at all times

What You’ll Bring

• Significant leadership experience in a high‑volume, guest‑focused venue (entertainment, hospitality, or full‑service restaurant)
• A proven record of driving sales growth and hitting financial targets
• Full P&L fluency including budgeting, forecasting, labor optimization, and cost control
• A track record of building and developing leadership teams from the ground up
• A visible, floor‑first leadership presence, especially during peak periods
• Flexible schedule including nights, weekends, and holidays

What You’ll Get

• Medical, Dental, and Vision plans to select from based on your needs
• Wellness resources to help you along your wellness journey
• 401(k) Retirement Plans
• Employee Stock Purchase Program
• Employee Assistance Program (EAP)
• Vacation and Holidays
• Perks: bowling, Boomer’s, and Waterpark discounts, retail discounts, event discounts, and more

Benefits

• Lucky Strike Entertainment offers performance‑based incentives and a competitive total rewards package, which includes healthcare coverage and a broad range of other benefits.
• Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: Lucky Strike Entertainment Benefits

The pay range for this position is $80,000 to $90,000 annually.