General Manager

Jones Lang LaSalle Incorporated; Tempe (AZ); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

401(k) plan with company matching

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Holidays

Daily Pay early access to earned wages

Job summary

Jones Lang LaSalle Incorporated in Tempe, AZ seeks an experienced General Manager to lead a portfolio of Class A properties. You will manage operations, drive financial performance, and lead a small team delivering exceptional service on-site.

You will partner with clients to translate investment goals into property plans, guiding your team through execution while building relationships with owners and tenants and upholding JLL standards.

Qualifications

• 7+ years of progressive leadership experience in commercial real estate, property management, or related industry.
• Demonstrated experience with P&L responsibility and achieving financial targets in multi-million dollar operations.
• Proven client relationship management and business development experience in real estate.
• Strong budgeting, forecasting, and financial analysis capabilities.
• Experience with real estate management software and CRM systems.
• Licenses and certifications as noted; LEED GA or equivalent preferred.

Responsibilities

• Lead strategic planning and execution of business development to drive revenue growth.
• Develop and manage annual operating budgets and capital plans with timely reports.
• Analyze financial performance and present recommendations to senior leadership.
• Ensure compliance with policies, regulations, and safety standards across operations.
• Oversee tenant relations and implement satisfaction programs.
• Direct competitive bidding for third-party services and ensure quality.
• Foster learning, development, and career progression for the team.
• Perform other duties to meet Property Management Agreements and local requirements.

Skills

Leadership

P&L management

Client relationship management

Budgeting & forecasting

CRM & real estate software

Microsoft Office Suite

Education

Bachelor's degree in Business Administration, Real Estate, Property Management, or related field

Real Estate License

LEED GA (preferred)

Tools

Real estate management software

CRM systems

Job description

JLL empowers you to shape a brighter way. Our people at JLL and are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

JLL is seeking an experienced General Manager to lead a portfolio of Class A properties at Fountain Head Corporate Park. In this role, you'll bring proven property management expertise to ensure safe, seamless operations for our client and on-site tenants, while leading a small, dedicated team to deliver exceptional service every day. As the General Manager, you'll serve as the driving force behind each property's success, managing operations while consistently delivering strong financial results and operational excellence.

You'll partner directly with clients to understand their investment goals and translate them into property-specific strategic plans, then bring those plans to life by guiding your team through the execution of approved initiatives and programs. Along the way, you'll build lasting relationships with building owners and tenants, serving as a trusted point of contact and ensuring every interaction reflects JLL's commitment to exceptional service.

What your day‑to‑day will look like:

• Lead strategic planning initiatives and execute comprehensive business development strategies to drive revenue growth and market expansion
• Develop and implement annual operating budgets and capital plans and ensure timely and accurate monthly reporting.
• Analyze financial performance, prepare detailed reports, and present strategic recommendations to senior leadership and stakeholders
• Ensure compliance with company policies, industry regulations, and safety standards across all managed operations.
• Implement tenant satisfaction program, meet regularly with tenants to ensure successful program
• Oversee competitive bidding process for all third‑party contracted services and ensure compliance with JLL standards
• Foster a culture of continuous learning and professional development, supporting team members' career advancement and skill enhancement
• All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations
• On-site presence required
• Complete job description available on JLL's internal portal

Required qualifications:

• Minimum 7 years of progressive leadership experience in commercial real estate, property management, or related industry
• Proven track record of managing P&L responsibility and achieving financial targets in a multi-million dollar operation
• Demonstrated expertise in client relationship management and business development within the commercial real estate sector
• Excellent financial acumen with experience in budgeting, forecasting, and financial analysis
• Proficiency in real estate management software, CRM systems, and Microsoft Office Suite

Preferred qualifications:

• Real Estate License and Property Managers License, required within six (6) months if not currently licensed
• Bachelor's degree in Business Administration, Real Estate, Property Management, or related field
• Professional certifications such as LEED GA, or equivalent industry credentials
• Strong network of industry relationships and demonstrated thought leadership in real estate

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Location: On-site –Tempe, AZ

Personalized benefits that support personal well‑being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Jones Lang LaSalle ('JLL') is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Accepting applications on an ongoing basis until candidate identified.