General Manager

Jones Lang LaSalle Incorporated; Chandler (AZ); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a General Manager to oversee the comprehensive management of premier Class A properties, blending facility and property management to deliver operational excellence and asset value. The role requires leading cross-functional teams and aligning client objectives with asset strategies.

The on-site position in Chandler, AZ demands budgeting expertise, client and tenant engagement, and a proactive approach to continuous improvement and sustainability

Qualifications

• Bachelor's degree required.
• 10+ years' experience in property/asset management and/or facility management.
• 5+ years of experience managing multi-functional teams.

Responsibilities

• Develop integrated strategies addressing facility operations and commercial property management goals.
• Establish annual budgets and manage financial reporting for facility operations and property management.
• Meet with tenant representatives to address issues and support lease discussions.
• Coordinate maintenance, repair, and renovation projects including oversight of construction and contractors.

Skills

Property management

Facility management

Budgeting

Stakeholder management

MS Office

Communication

Leadership

Negotiation

Education

Bachelor's degree

Tools

Microsoft Office

Property management software

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves The General Manager is responsible for the comprehensive management of premier commercial properties that function both as client facilities and as Class A commercial assets. This unique role combines traditional facility management with commercial property management expertise to deliver operational excellence while enhancing asset value. The GM works directly with clients to understand their investment and operational objectives, developing strategic plans that address both facility needs and commercial property standards while serving as a member of the Client Senior Management Team. Your day-to-day tasks will include: Develop and implement integrated strategies that address both facility operations and commercial property management goals Conduct regular JLL Management Compliance Reviews and property inspections to ensure optimal facility performance Establish annual budgets and manage comprehensive financial reporting for both facility operations and property management Meet regularly with tenant representatives to address issues and enhance satisfaction while supporting lease discussions Establish goals and objectives for the property management team while conducting performance evaluations Coordinate maintenance, repair, and renovation projects including oversight of construction projects and contractor deliverables Implement workplace experience programs and take a proactive approach to understanding clients' changing priorities Travel between properties within managed portfolio as required Required Qualifications: Bachelor's degree required Minimum of ten years' experience in property/asset management and/or facility management Minimum of five years of experience managing multi-functional teams Demonstrated success managing large scale commercial properties or facilities Commercially astute with experience managing large P&Ls and financial oversight of real estate assets Advanced oral and written communication skills with strong stakeholder management abilities Proficiency in Microsoft Office and relevant property/facility management software Preferred Qualifications: Industry certifications in property or facility management (CPM, RPA, FMA) Strategic thinking capabilities with implementation orientation and change management experience Advanced problem-solving skills with ability to remain calm under pressure Strong negotiation abilities and client-focused approach with exceptional customer service orientation Self-starting and multitasking capabilities with strong organizational skills Experience with sustainability initiatives and workplace experience program implementation Knowledge of emergency response protocols and business continuity planning This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Location: On-site –Chandler, AZ If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a fully copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Accepting applications on an ongoing basis until candidate identified. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.