General Manager

Jones Lang LaSalle Incorporated; San Francisco (CA); On-site; USD 150,000 - 165,000; Full time

Job summary

Jones Lang LaSalle Incorporated in San Francisco is seeking a General Manager to oversee on-site property operations, financial performance, and tenant relations for a portfolio of properties. You will lead the property team, implement approved initiatives, and maintain strong communication with owners and tenants.

The role requires a Bachelor's degree, 7+ years in commercial real estate or property management, 3–4 years of leadership, and proficiency in budgeting and MS Office.

Qualifications

• Bachelor's degree in a related field and 7+ years of commercial real estate or property management experience.
• 3–4 years of experience leading a team of 3+ people.
• Strong budgeting, financial analysis and reporting skills.
• Excellent communication and relationship-building with clients, owners and tenants.
• Willingness to travel within the local region and onsite work requirements.

Responsibilities

• Oversee property operations, financial results, and tenant satisfaction.
• Lead the property team and implement approved programs.
• Coordinate maintenance, renovations, and contractor management.
• Support lease discussions and negotiations and assist with lease administration.
• Establish goals, conduct evaluations, and develop staff training paths.

Skills

Leadership

Budgeting

Financial analysis

Communication

Team management

Strategic thinking

Education

Bachelor's degree

Real Estate License (preferred)

Tools

Microsoft Office

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The General Manager (GM) is responsible for managing properties in accordance with JLL standards and procedures and the Management Agreement. They are tasked with achieving financial results, operating objectives, and client and tenant satisfaction. The GM works directly with clients to understand their investment objectives and develop property-specific strategic plans. They oversee the implementation of approved initiatives and programs by managing the property team and are responsible for maintaining strong communication with building owners and tenants. The General Manager is required to be on-site. *Local market requirements may vary slightly.

WHAT YOU’LL BE DOING

Operations

• Conduct JLL Management Compliance Review
• Inspect properties and coordinate maintenance, repair, and renovation projects.
• Manage major construction projects and review construction specifications.
• Support lease discussions and negotiations and assist with lease administration.
• Employ or contract for on-site management and engineering personnel.
• Observe competitive bidding for service contracts and act as primary contact for contractors and vendors.

Financial

• Oversee Real Estate Tax protest process.
• Approve purchases of supplies and equipment
• Assist in developing policies and procedures for tenant rent collections.
• Prepare annual jurisdictional forms and filings.
• Establish annual budgets and manage financial reporting.
• Develop and implement a capital improvement plan.

Client/Tenant Services

• Implement a tenant retention program.
• Coordinate property alterations, maintenance, and upkeep.
• Meet regularly with tenant representatives and handle tenant issues and complaints.
• Conduct periodic inventories of building contents and property condition.

Leadership Management

• Establish goals and objectives for employees reporting to the GM.
• Conduct performance evaluations and develop training programs and career paths.

Cross-sell JLL services

• Cross-sell JLL services

Take on additional duties and tasks as assigned

• Take on additional duties and tasks as assigned

WHAT WILL YOU BRING TO THE TABLE

The General Manager must have a solid understanding of commercial real estate, property management operations, leasing, financial analysis, and customer service. They should possess strong communication and leadership skills and be proficient in financial calculations and analysis. Specific requirements include:

• Education/Training: Bachelor's degree
• Years of relevant experience: Minimum of seven (7) years of commercial real estate or property management experience
• Minimum of three (3) to four (4) years of experience managing a team of three (3) or more people
• Mathematical Skills: Ability to perform calculations related to discounts, interest, commission, prorations, percentages, rent, and financial statements. Possesses financial and accounting acumen.
• Reasoning Ability: Strong problem-solving skills Ability to define problems, collect data, establish facts, and draw valid conclusions. Capability to work with limited standardization and interpret instructions effectively.
• Strategic thinking and implementation orientation
• Other Skills and Abilities: Proficient in Microsoft Office and other required software programs Familiarity with various budget applications Ability to travel within the local region. Advanced oral and written communication skills Strong organizational skills Self-starting and multitasking capabilities Ability to provide constructive and value-add solutions. Works effectively both independently and as part of a team. Client-focused approach
• Preferred Skills and Others: Real Estate License is required within the first six months of assuming the position. Must maintain active accreditation once earned.

WHAT’S IN IT FOR YOU

Join an industry leader and shape the future of commercial real estate. Deep investment in cutting-edge technology to power your work. Comprehensive and competitive benefits plan. A supportive, caring and diverse work environment designed for your growth and well‑being. A platform to make a meaningful impact on the community and the environment through our sustainability initiatives.

Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Expected compensation for this position: 150,000.00 – 165,000.00 USD per year

Location: On-site –San Francisco, CA

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job‑related convictions will be considered and will not automatically disqualify the candidate.

California Residents only. If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY.