General Manager

JLL; Seattle (WA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay

Job summary

JLL seeks a General Manager to oversee multiple properties in Seattle, ensuring financial performance and tenant satisfaction. You will work with clients to align investment objectives with strategic property plans, lead the property team, and ensure strong communication with owners and tenants.

You’ll manage budgets, analyze financial performance, and present recommendations to senior leadership. On-site presence is required, with a focus on leadership and operational excellence.

Qualifications

• Bachelor’s degree in Business Administration, Real Estate, Property Management, or a related field.
• Proven track record of managing P&L and achieving financial targets in multi‑million dollar operations.
• Strong client relationship management and business development experience in commercial real estate.
• Excellent budgeting, forecasting and financial analysis capabilities.
• Proficiency with real estate management software, CRMs, and MS Office.

Responsibilities

• Lead strategic planning initiatives and drive revenue growth and market expansion.
• Develop and implement annual operating budgets and capital plans with monthly reporting.
• Ensure compliance with company policies, regulations, and safety standards.
• Implement tenant satisfaction programs and meet with tenants regularly.
• Oversee competitive bidding for third‑party services per JLL standards.
• Foster learning and career development within the property team.
• Perform other duties to meet property management agreements and local requirements.

Skills

P&L management

Client relationship management

Business development

Financial analysis

Budgeting

Forecasting

Strategic planning

Education

Bachelor's degree in Business Administration, Real Estate, Property Management, or related field

Tools

Real estate management software

CRM systems

Microsoft Office Suite

Job description

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

General Manager

What this job involves:

The General Manager (GM) is responsible for managing properties in accordance with JLL standards and procedures and the Management Agreement. They are tasked with achieving financial results, operating objectives, and client and tenant satisfaction. The GM works directly with clients to understand their investment objectives and develop property-specific strategic plans. They oversee the implementation of approved initiatives and programs by managing the property team and are responsible for maintaining strong communication with building owners and tenants.

What your day-to-day will look like:

• Lead strategic planning initiatives and execute comprehensive business development strategies to drive revenue growth and market expansion
• Develop and implement annual operating budgets and capital plans and ensure timely and accurate monthly reporting. Analyze financial performance, prepare detailed reports, and present strategic recommendations to senior leadership and stakeholders
• Ensure compliance with company policies, industry regulations, and safety standards across all managed operations.
• Implement tenant satisfaction program, meet regularly with tenants to ensure successful program
• Oversee competitive bidding process for all third-party contracted services and ensure compliance with JLL standards
• Foster a culture of continuous learning and professional development, supporting team members’ career advancement and skill enhancement
• All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations

On-site presence required

Complete job description available on JLL’s internal portal

Required qualifications:

• Bachelor’s degree in Business Administration, Real Estate, Property Management, or related field
• Minimum 7 years of progressive leadership experience in commercial real estate, property management, or related industry
• Proven track record of managing P&L responsibility and achieving financial targets in a multi-million dollar operation
• Demonstrated expertise in client relationship management and business development within the commercial real estate sector
• Excellent financial acumen with experience in budgeting, forecasting, and financial analysis
• Proficiency in real estate management software, CRM systems, and Microsoft Office Suite
• Valid real estate license or ability to obtain within specified timeframe

Preferred qualifications:

• Real Estate License and Property Managers License, required within six (6) months if not currently licensed
• Professional certifications such as LEED GA, or equivalent industry credentials
• Strong network of industry relationships and demonstrated thought leadership in real estate

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

110,000.00 – 140,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Seattle, WA

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’repursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.