General Manager

Goodwin Recruiting

Sterling (VA)

On-site

USD 120,000 - 180,000

Full time

35 hours ago
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Benefits offered by this job

Bonus program
Health insurance
Dental insurance
Vision insurance
HSA contributions
401(k) with match
Paid time off
Employee discounts
Professional development

Job summary

Goodwin Recruiting is helping a locally respected hospitality group in Leesburg recruit a hands-on General Manager to lead upscale dining and beverage experiences. You’ll drive guest satisfaction, revenue, and team development in a busy, guest-centric venue.

The ideal candidate brings 5+ years of leadership in upscale hospitality, strong P&L acumen, beverage program management, and a proven ability to train and motivate a cross-functional team while maintaining exceptional standards.

Qualifications

  • Minimum 5 years of progressive hospitality experience with at least 2 years in a leadership role at upscale venues
  • Strong leadership with proven service culture
  • Proficient with POS, reservation systems, CRM, and spreadsheets; ability to train others on technology
  • Excellent attention to detail and guest service judgment
  • Solid financial skills including P&L management, forecasting, labor modeling, COGS, and inventory control
  • Wine knowledge with beverage program management experience and vendor relations
  • Private event sales experience preferred
  • Certifications (WSET/CMS, ServSafe or equivalents) preferred or willing to obtain
  • Availability to work evenings, weekends, and holidays

Responsibilities

  • Develop and execute the vision, standards, and goals to ensure exceptional guest experience and profitability
  • Lead daily operations, uphold SOPs and brand standards, deliver polished hospitality
  • Recruit, train, schedule, mentor, and manage a cross-trained team with pre-shifts and meetings
  • Be a visible leader on the floor, coaching staff and resolving issues
  • Maintain excellence in ambiance, cleanliness, organization, and readiness of the venue
  • Coordinate operations across departments including bar, kitchen, retail, events, and floor
  • Manage beverage program including purchasing, pricing, inventory, and vendor relations
  • Drive traffic and loyalty through curated programming, tastings, events, memberships, and repeat visits
  • Lead private event sales and execution from inquiry to completion
  • Collaborate with culinary and winery teams on menu development and food standards
  • Monitor financial and operating results daily to meet business goals
  • Identify opportunities to enhance revenue, efficiency, and guest satisfaction
  • Ensure compliance with health, safety, alcohol service regulations, cash controls, and inspections

Skills

Leadership & team development
P&L management & forecasting
Wine knowledge & beverage program
Communication skills
Flexibility evenings/weekends

Tools

POS systems
Reservation systems
CRM software
Spreadsheets

Job description

Join a locally respected hospitality group to lead a top-tier, guest-driven venue in downtown Leesburg. This unique role offers the opportunity to shape and operate a premier concept that blends upscale dining with world-class experiences.

General Manager Benefits & Compensation
  • Performance-based bonus program
  • Health, vision, and dental insurance with employer HSA contributions
  • Professional development education opportunities
  • 401(k) plan with company match
  • Paid time off and holidays
  • Employee discounts
General Manager Requirements & Qualifications
  • Minimum 5 years of progressive hospitality experience, including at least 2 years in a leadership role at an upscale restaurant, boutique hotel, or lounge; prior opening experience preferred
  • Strong, confident floor leadership with a record of building a strong service culture
  • Proficient with POS, reservation systems, CRM, and spreadsheets; strong communication skills and ability to train others on technology
  • Excellent attention to detail and guest service judgment
  • Solid financial skills, including P&L management, forecasting, labor modeling, COGS, and inventory control
  • Deep wine knowledge with experience in beverage program management, including purchasing, costing, pricing, inventory, vendor relations, or staff education
  • Private event sales experience preferred
  • Relevant certifications preferred (WSET/CMS, ServSafe or recognized alcohol-service certification) or willingness to obtain promptly
  • Availability to work evenings, weekends, and holidays
General Manager Day-to-Day Responsibilities
  • Develop and execute the vision, standards, and goals, ensuring exceptional guest experience, revenue growth, and profitability
  • Lead daily operations, uphold standard operating procedures and brand standards, and deliver polished, warm hospitality
  • Recruit, train, schedule, mentor, and manage a high-performing, cross-trained team with effective pre-shifts and meetings
  • Be a visible leader on the floor—welcoming guests, coaching staff, resolving issues, and building lasting relationships
  • Maintain excellence in ambiance, cleanliness, organization, and overall readiness of the venue
  • Coordinate operations across all departments including bar, kitchen, retail, events, and floor through clear delegation and communication
  • Manage the beverage program including selection, purchasing, pricing, inventory integrity, vendor relationships, and staff education
  • Drive traffic and build loyalty through curated programming, tastings, special events, memberships, and repeat visitation
  • Lead private event sales and execution from inquiry through completion
  • Collaborate with culinary and winery teams on menu development, food standards, and seamless onsite execution
  • Monitor financial and operating results daily, including sales, labor, COGS, and inventory to meet business plan goals
  • Identify and implement opportunities to enhance revenue, efficiency, guest satisfaction, and team performance
  • Ensure compliance with health, safety, alcohol service regulations, cash controls, and inspection readiness

This is a hands-on leadership opportunity to build and lead a dynamic hospitality concept with strong backing from a well-established local concept. If you have a passion for exceptional guest experiences, wine expertise, and operational excellence, this role offers the chance to make a significant impact in a vibrant community setting.

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