General Manager

B HOM STUDENT LIVING LLC; Starkville (MS); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Performance-based bonus opportunities

Comprehensive benefits package

401(k) with company match

Paid Parental Leave

Sabbatical Leave

12 company-paid holidays

Paid Time Off — Starting at 120 hours

Sick time

Disability insurance

Pet insurance options

Career growth opportunities

People-first culture

Job summary

B.HOM Student Living in Starkville, MS, onsite management role leading the operations of a student housing community. You will oversee leasing, maintenance, resident relations, and financial performance to drive occupancy and NOI.

The General Manager will build a high-performing team, foster community engagement, and collaborate with campus partners to ensure exceptional resident experiences and compliant operations. A strong background in student housing is preferred.

Qualifications

• Strong leadership and team management experience.
• Excellent communication skills, both written and verbal.
• Strong customer service and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and general computer systems.
• Understanding of student housing operations and campus environments.
• Ability to obtain any required state leasing license within required timeframe.

Responsibilities

• Provide leadership, coaching, and development for all community staff.
• Oversee daily property operations across leasing, maintenance, and resident services.
• Support leasing efforts and marketing to achieve occupancy goals.
• Manage resident relations, conflict resolution, and lease compliance.
• Lead outreach, events, and partnerships with campus and local groups.
• Monitor budgets, expenses, and NOI to drive financial performance.
• Represent the property and company with professionalism in all interactions.

Skills

Leadership

Communication

Customer service

Problem-solving

Multitasking

Microsoft Office

Tools

Entrata

Job description

Location: Onsite - PropertyReports To: Regional ManagerWho We AreAt B.HOM Student Living, we are more than just a property management company—we create communities where people thrive. With a growing national footprint, we are building something special and looking for driven leaders who want to grow with us.We live our core values every day:People-First ServiceAccountabilityEmpowermentGrit & PerseveranceDiversity, Inclusion & BelongingPosition SummaryThe General Manager has full responsibility for the overall operations and financial performance of the assigned community. This includes oversight of staffing, leasing, marketing, maintenance, financial management, and resident experience. This role is accountable for delivering strong operational results, driving NOI, and leading a high-performing team.What You’ll DoLeadership & Team DevelopmentHire, train, coach, and develop all community team membersLead team scheduling and ensure appropriate staffing levelsAddress performance, attendance, and development opportunities proactivelyFoster a high-performance, accountable team cultureOperations & Property ManagementOversee all day-to-day property operations across departmentsConduct regular inspections of units, common areas, and amenitiesEnsure property standards are maintained and enhancedCoordinate unit turns to meet move-in deadlinesLeasing, Marketing & Resident ExperienceSupport leasing efforts, tours, and sales activities as neededMaintain strong leasing and marketing strategies to achieve occupancy goalsBuild relationships with campus partners and local organizationsOversee resident relations, conflict resolution, and lease complianceLead resident engagement programming and community eventsFinancial Performance & ComplianceManage property budget, expenses, and financial performance to maximize NOIMonitor resident accounts for accuracy, collections, and timelinessEnsure adherence to internal financial controls and company policiesIdentify opportunities for operational and financial improvementsCommunity & External RelationsDevelop partnerships with universities and local organizationsLead outreach marketing initiatives in the surrounding communityRepresent B.HOM professionally with residents, clients, and stakeholdersAdditional ResponsibilitiesPerform other duties as assigned to support the success of the communityWhat We’re Looking ForRequired Skills & QualificationsStrong leadership and team management experienceExcellent communication skills, both written and verbalStrong customer service and problem-solving abilitiesAbility to manage multiple priorities in a fast-paced environmentProficiency in Microsoft Office and general computer systemsUnderstanding of student housing operations and campus environmentsAbility to obtain any required state leasing license within required timeframePreferred QualificationsExperience in student housing or multifamily property managementFamiliarity with property management systems such as EntrataWork SchedulePrimarily Monday–FridayExtended hours, evenings, and weekends required based on business needsPhysical RequirementsAbility to move throughout the property and conduct inspectionsFrequent use of a computer and office equipmentAbility to communicate effectively in person, phone, and written formatsOccasionally lift up to 30 lbs.Ability to travel locally and occasionally overnight as neededWhy Join B.HOM?Competitive compensation + performance-based bonus opportunitiesComprehensive benefits package (medical, dental, vision)401(k) with company match12-weeks of Paid Parental LeaveCompany Paid Sabbatical Leave12 company-paid holidaysBirthday holidayPaid Time Off — Starting at 120 hours per yearSick and safe timeShort and long-term disability insurancePet insurance optionsCareer growth opportunities within a rapidly growing organizationA people-first culture focused on development and successB.HOM is proud to be an Equal Employment Opportunity Employer. We are committed to fostering an inclusive environment that celebrates diversity and empowers our team members to succeed. Compensation varies based on experience, location, and market conditions.