General Manager

MV Transportation; South San Francisco (CA); On-site; USD 110,000 - 126,000; Full time

Job summary

MV Transportation, Inc. is seeking a General Manager to lead our California operations in South San Francisco. You will provide leadership, direction, and strategic oversight to ensure delivery of annual business plans and contract compliance.

You will manage daily operations, oversee fleet maintenance and safety, and drive client relations to exceed service expectations. The role requires extensive experience in operations management within a transit environment, proficiency in dispatch and

Qualifications

• College degree or equivalent business management experience.
• Experience in operations management and leadership in a transit environment.
• Familiarity with dispatch, scheduling, driver recruitment, and safety compliance (DOT/FTA).
• MS Office proficiency; strong analytical, written and verbal communication; multitasking abilities.

Responsibilities

• Manage daily operation of the transportation location to meet annual business plans.
• Oversee vehicle maintenance and fleet availability.
• Ensure safety and training programs comply with company, contract, and regulatory requirements.
• Maintain client contact and oversee location financial metrics and budgets.
• Lead staff recruitment, training, and mentoring; communicate with staff and support teams.
• Prepare and present location annual budget and support contract renewals.

Skills

Leadership

Operations management

Analytical skills

Communication skills

Multi-tasking

Budget management

Customer relations

Education

College degree or equivalent business management experience

Tools

Trapeze scheduling software

Job description

Overview

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Responsibilities

MV Transportation isseeking aGeneral Managerwhowill provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.

Job Responsibilities:

• Effectively manage customer relations through both direct contact and outreach programs.
• Identify, select, train and mentor location staff.
• Effectively and frequently communicate with location staff and support team members.
• Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
• Oversee safety and training programs, plans and processes to ensure compliance withcompany, contract and regulatory requirements.
• Maintain client contact routinely to meet or exceed expectations.
• Conduct periodic departmental audits.
• Daily, weekly and monthly review of key operational metrics.
• Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations.
• Implement, promote and adhere to company policies and procedures.
• Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
• Participate in location(s) labor and employee relations activities.
• Provide insight and information to support location(s) contract renewals.
• Create and present location(s) annual budget.

Qualifications

Talent Requirements:

• College degree or equivalent business management experience.
• Management experience required.
• Must havea minimum of (5) fiveyears ofcomprehensive experience in operations management and a combination of (7) seven years of management or supervisory experience in a transit environment with knowledge of Trapeze scheduling software.
• Must have labor/union(s) negations/expenses expertise.
• Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
• MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
• Additional duties/responsibilitiesbased upon individual contract requirements.

Starting salary range: $110,000 - $126,000

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.