General Manager

MV Transportation; Half Moon Bay (CA); On-site; USD 105,000 - 120,000; Full time

Job summary

MV Transportation, Inc. in California seeks a General Manager to provide leadership and direction to the assigned operating location, ensuring delivery of annual business plans and compliant daily operations of the transportation contract.

You will manage customer relations, staff development, fleet maintenance, safety and training programs, and financial metrics while coordinating with the contracting agency and company policies.

Qualifications

• College degree or equivalent business management experience.
• Management experience required.
• Minimum of five years of operations management experience and seven years in a transit management or supervisory role with knowledge of Trapeze scheduling software.
• Labor/union negotiations/expenses expertise.
• Understanding of dispatch, scheduling, driver recruitment, and DOT/FTA compliance.
• Strong analytical, written and verbal communication skills; high multitasking ability.

Responsibilities

• Manage customer relations and provide leadership to the location staff.
• Identify, train and mentor location staff.
• Oversee vehicle maintenance and fleet availability to meet service requirements.
• Oversee safety and training programs to ensure compliance with company, contract and regulatory requirements.
• Maintain client contact and support contract renewals.
• Develop and manage the location's annual budget and financial metrics.
• Communicate regularly with location staff and support teams; support labor relations activities.

Skills

Management experience

Operations management

Transit scheduling software (Trapeze)

Labor negotiations

Dispatch/scheduling

Driver recruitment

MS Office

Education

Bachelor's degree or equivalent business management experience

Tools

Trapeze scheduling software

MS Office

Job description

Overview

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Responsibilities

MV Transportation isseeking aGeneral Managerwhowill provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.

Job Responsibilities:

• Effectively manage customer relations through both direct contact and outreach programs.
• Identify, select, train and mentor location staff.
• Effectively and frequently communicate with location staff and support team members.
• Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
• Oversee safety and training programs, plans and processes to ensure compliance withcompany, contract and regulatory requirements.
• Maintain client contact routinely to meet or exceed expectations.
• Conduct periodic departmental audits.
• Daily, weekly and monthly review of key operational metrics.
• Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations.
• Implement, promote and adhere to company policies and procedures.
• Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
• Participate in location(s) labor and employee relations activities.
• Provide insight and information to support location(s) contract renewals.
• Create and present location(s) annual budget.

Qualifications

Talent Requirements:

• College degree or equivalent business management experience.
• Management experience required.
• Must havea minimum of (5) fiveyears ofcomprehensive experience in operations management and a combination of (7) seven years of management or supervisory experience in a transit environment with knowledge of Trapeze scheduling software.
• Must have labor/union(s) negations/expenses expertise.
• Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
• MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
• Additional duties/responsibilitiesbased upon individual contract requirements.

Starting salary range: $105,000 - $120,000

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.