General Manager

McDonald's; Shelby (NC); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

15-25 days paid vacation

10 paid holidays

Medical, dental, and vision coverage

Tuition assistance

Short- and long-term disability insurance

Job summary

An independent franchise restaurant is seeking a General Manager to oversee the profitable operation of their establishment. The ideal candidate will have significant experience in high-volume restaurant management and be skilled in leadership and team development. Responsibilities include setting goals, coaching team members, and ensuring high standards of customer service. This role offers generous benefits, including vacation and medical coverage, while emphasizing opportunities for personal and professional growth.

Qualifications

• Previous General Manager experience running high-volume locations is required.
• Background in quick service restaurants, hospitality, or retail is desired.
• Candidates must be 18 years or older.

Responsibilities

• Run a profitable restaurant and meet customer service standards.
• Set restaurant goals and develop action plans.
• Lead Department Managers and coach them to achieve goals.
• Hire and develop Department and Shift Managers.

Skills

High-volume restaurant management

Leadership skills

Coaching and development

Customer service excellence

Job description

General Manager – Job Description

Join to apply for the General Manager role at McDonald's.

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee owns a license to use McDonald’s logos and food products, but is a separate company and the sole employer for all employment matters.

General Manager is responsible for running a profitable restaurant and ensuring the restaurant meets McDonald’s critical customer standards of Quality, Service, and Cleanliness. The role includes setting restaurant goals in partnership with leadership, creating actionable plans, leading Department Managers, and coaching and directing teams toward continuous improvement. The General Manager may also be responsible for hiring and developing Department and Shift Managers.

Responsibilities

• Run a profitable restaurant and meet Quality, Service, and Cleanliness standards.
• Set restaurant goals and develop a plan to achieve them with leadership support.
• Lead Department Managers, helping them set goals, monitor progress, and coach.
• Hire and develop Department and Shift Managers to build the future leadership team.

Qualifications

Ideal candidates should have previous General Manager experience running high‑volume locations. A background in quick service restaurants is strongly desired, or experience in hospitality or retail. Candidates must be 18 years or older.

Benefits

• 15‑25 days paid vacation
• 10 paid holidays, anniversary splash and 8‑week sabbatical every 10 years
• Education through Archways to Opportunity, including opportunities to earn a high school degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and long‑term disability, life and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

Additional Information

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. It lists the essential functions of this job while acknowledging that many daily tasks are not enumerated.

By applying to this position, you understand that you are applying to work at a restaurant owned and operated by an independent franchisee, not McDonald's USA. The franchisee is the sole employer responsible for all employment matters, and McDonald's USA will not receive a copy of your application or be involved in hiring decisions.