General Manager

San Carlos : NBC000032; San Carlos (CA); Vor Ort; USD 70.000 - 90.000; Vollzeit

Zusammenfassung

Nothing Bundt Cakes in San Carlos is seeking a General Manager to lead all bakery operations, inspire a high-performing team, drive business results, and ensure every guest enjoys our quality, service, and experience. You will oversee staffing, scheduling, payroll, costs, and guest relations to maintain brand standards.

You will manage inventory, vendor relationships, and community engagement to grow brand awareness while maintaining exceptional food safety and product quality.

Qualifikationen

• 3+ years of management experience in retail, restaurant, bakery, hospitality, or food service operations.
• Proven leadership with responsibility for hiring, training, coaching, and performance management.
• Strong business acumen with experience managing sales, labor, and operating costs.
• Excellent communication, organizational, and problem-solving skills.
• Passion for delivering exceptional guest experiences and building strong teams.
• Ability to thrive in a fast-paced, customer-focused environment.
• Proficiency with scheduling, reporting, and operational systems.
• Flexible availability, including weekends and holidays as business needs require.
• Ability to stand for extended periods and lift up to 25 pounds.

Aufgaben

• Lead and oversee all day-to-day bakery operations.
• Recruit, hire, train, coach, and develop a strong, engaged team.
• Create and maintain a positive culture focused on teamwork, accountability, and guest satisfaction.
• Drive sales growth and profitability by achieving bakery performance goals.
• Manage labor, scheduling, payroll, food costs, and operating expenses.
• Ensure exceptional guest service and effectively resolve customer concerns.
• Maintain high standards for product quality, food safety, sanitation, and brand compliance.
• Oversee inventory management, ordering, and vendor relationships.
• Analyze business metrics and implement action plans to improve operational performance.
• Partner with ownership and leadership to execute business strategies and achieve organizational objectives.
• Support community engagement and local marketing initiatives to grow brand awareness.

Kenntnisse

Management experience

Leadership

Business acumen

Communication

Guest focus

Scheduling

Flexibility

Stamina & lifting

Jobbeschreibung

General Manager

Location: Nothing Bundt Cakes

At Nothing Bundt Cakes, we bring joy to every guest throughexceptional service, beautifully crafted cakes, and a welcoming bakeryexperience. As a General Manager, you will lead all aspects of bakeryoperations, inspire and develop a high-performing team, drive business results,and ensure every guest enjoys the quality, service, and experience that defineour brand.

What You’ll Do

• Leadand oversee all day-to-day bakery operations
• Recruit,hire, train, coach, and develop a strong, engaged team
• Createand maintain a positive culture focused on teamwork, accountability, andguest satisfaction
• Drivesales growth and profitability by achieving bakery performance goals
• Managelabor, scheduling, payroll, food costs, and operating expenses
• Ensureexceptional guest service and effectively resolve customer concerns
• Maintainhigh standards for product quality, food safety, sanitation, and brandcompliance
• Overseeinventory management, ordering, and vendor relationships
• Analyzebusiness metrics and implement action plans to improve operationalperformance
• Partnerwith ownership and leadership to execute business strategies and achieveorganizational objectives
• Supportcommunity engagement and local marketing initiatives to grow brandawareness

What We’re Looking For

• 3+years of management experience in retail, restaurant, bakery, hospitality,or food service operations
• Provenleadership experience with responsibility for hiring, training, coaching,and performance management
• Strongbusiness acumen with experience managing sales, labor, and operating costs
• Excellentcommunication, organizational, and problem-solving skills
• Passionfor delivering exceptional guest experiences and building strong teams
• Abilityto thrive in a fast-paced, customer-focused environment
• Proficiencywith scheduling, reporting, and operational systems
• Flexibleavailability, including weekends and holidays as business needs require
• Abilityto stand for extended periods and lift up to 25 pounds

Why Join Us?

• Employeediscounts
• Flexiblescheduling
• Earlierclosing hours than most food service concepts
• Opportunityto lead a growing business and make a meaningful impact
• Professionaldevelopment and career advancement opportunities
• Fun,supportive, and team-oriented culture
• Chanceto bring joy to guests, team members, and the community every day