General Manager

Nothing Bundt Cakes #173 OH; Reynoldsburg (OH); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Competitive salary

Dental insurance

Employee discounts

Job summary

Nothing Bundt Cakes seeks a General Manager to lead daily bakery operations, ensure outstanding guest experiences, and drive sales. You will oversee cake production, brand presentation, inventory controls, and staff development in a fast-paced retail setting.

Responsibilities include managing P&L, scheduling, costs, and ensuring a warm, joyful atmosphere that reflects NbC values and community engagement.

Qualifications

• Leads store operations with a guest-first mindset.
• Manages guest experience and bakery operations to meet quality standards.
• Understands basic retail math and P&L to drive profitability.

Responsibilities

• Direct day-to-day operations including guest experience, cake production, and inventory control.
• Drive sales and profitability while maintaining top-quality cakes and service.
• Lead and develop the team; ensure a positive, welcoming environment.

Skills

Leadership

Guest focus

Retail math/P&L

Team motivation

Delegation

Education

High school diploma or GED

Post-secondary education a plus

Tools

Microsoft Word

Excel

Outlook

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Competitive salary
• Dental insurance
• Employee discounts

At Nothing Bundt Cakes, the General Manager keeps the atmosphere upbeat and the sweets coming. Every day is delicious and satisfying. The General Manager directs the team and day-to-day operation, which includes all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management and inventory control. The ultimate objective of this role is to drive sales and profitability while ensuring the highest-quality cakes, a warm, welcoming environment and superior service are consistently provided to our guests. They exemplify NbC core values and serves as the key culture carrier to bring joy to the bakery and beyond in the community while building the team’s commitment to our guests and the NbC brand. And as part of this successful and growing brand, there is no shortage of opportunities for promotion. But personal growth and bringing joy to people every day are just a couple of perks of working in our bakery.

Here are some others:

• We have great operating hours
• Cake discounts. Yummm!
• This job is fun. It’s literally a piece of cake!
• This is a great place to make new friends!
• We love to celebrate and bring joy to the community.

Knowledge, Skills and Abilities:

• Understands basic retail math and P&L principles, including the specific levers that drive sales and profitability.
• Has the ability to interpret and analyze business and financial data, identify areas of strength and improvement opportunity, and determine appropriate action plans to address issues.
• Leads with an unwavering guest focus and exhibitsstrong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form.
• Excels at delegating duties, communicating clear expectations, directing others’ work and managing performance.
• Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.
• Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.
• Demonstrates strong learning agility, with a passion to grow and excel.

Education, Certifications and Work Experience Requirements:

• High school diploma or GED; post-secondary education is a plus.
• 1-3 years of leadership experience managing teams, business operations and the guest experience in the retail, hospitality or foodservice industries.
• Demonstrated success in hiring and developing teams, creating a superior service environment and achieving financial objectives.
• Experience in creating productivity goals, inventory par levels and team schedules, and managing costs.
• Foodservice safety training certificate (or required to obtain within 30 days of employment).
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.