General Manager

Applebee's; San Antonio (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Performance bonus

401K matching

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid training

Earned wage access (Daily Pay)

Promotion opportunities

Job summary

Freebirds is seeking a General Manager in San Antonio, TX to lead daily operations, drive profitability, and ensure guest satisfaction. You will manage a high-performing team, uphold food safety standards, and foster a positive culture with a focus on hospitality.

You will model the brand values, support staff across roles, and continuously improve operations to deliver memorable guest experiences in a fast-paced casual setting.

Qualifications

• Minimum 2 years’ current experience in the Casual restaurant.
• High School Diploma or GED required; an associate’s or bachelor’s degree is preferred.
• Strong knowledge of team leadership and positive conflict resolution.

Responsibilities

• Direct the operation of the restaurant to ensure guest experience and profitability.
• Lead and develop a high-performing management team and ensure food quality, service, cleanliness, safety, and sanitation.
• Hands-on leader who supports all roles and drives continuous improvement across the brand standards.

Skills

Team leadership

Conflict resolution

Communication skills

Education

High School Diploma or GED

Associate or Bachelor’s degree preferred

ServeSafe Certification preferred

Tools

POS systems

Kitchen equipment

Job description

You can only go up from here! Freebirds is in rapid growth as we are doubling our number of restaurants. We care about our tribe and guests, as we were certified as a Great Place To Work for 2024. Be BOLD, be YOU, fly with us!

Job Summary

The General Manager (GM) is the strategic and operational leader of the restaurant, responsible for driving overall performance, profitability, and guest satisfaction. This role oversees all day‑to‑day operations, leads a high‑performing management team, ensures food‑safety and operational compliance, and cultivates a positive culture that supports team development, engagement, and consistent execution of brand standards. The General Manager models the company’s core values, delivers exceptional hospitality, and ensures every guest experiences a safe, clean, and welcoming environment. As a hands‑on leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant.

Responsibilities

The General Manager is the strategic leader of the restaurant, responsible for the direction and control of restaurant operations to ensure a positive guest experience and company profitability. This individual will direct the operation of the restaurant, attain sales and profit objectives, and maintain the highest standards of food quality, service, cleanliness, safety, and sanitation by directing and supervising managers and team members. This individual isn’t just running a restaurant, they’re creating memorable experiences, and building teams.

Education and Experience

• A minimum of2 years’current experience in the Casual
• Restaurant industry is required.
• High School Diploma or GED required. An associate’s or a bachelor’s degree is preferred.
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Able to withstand the physical demands a restaurant environment holds.
• ServeSafe Certification preferred (training may be provided)

Physical Requirements

• Frequently lift and carry items up to 70 lbs.
• Stand for extended periods (up to an entire shift)
• Bend, stoop, reach, push, and pull regularly for operations, stocking, and equipment use
• Use ladders occasionally for maintenance checks
• Work in varying environments including hot kitchen areas and walk‑in coolers/freezers
• Operate POS systems, kitchen equipment, computers, and other standard devices
• Communicate clearly with employees, guests, vendors, and leadership teams
• Competitive compensation and eligibility for a performance bonus – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Opportunities for advancement and growth within our organization – we're excited to embark on this journey with you.