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Freebirds in Tyler, TX is seeking a General Manager to lead restaurant operations, drive profitability, and deliver outstanding guest experiences. You will oversee daily operations, manage a high-performing team, ensure food safety and brand standards, and foster a positive culture that supports growth and development.
The GM will model core values, provide hands-on leadership across roles, and continuously improve processes for quality and service.
You can only go up from here! Freebirds is in rapid growth as we are doubling our number of restaurants. We care about our tribe and guests, as we were certified as a Great Place To Work for 2024. Be BOLD, be YOU, fly with us!
Job Summary
The General Manager (GM) is the strategic and operational leader of the restaurant, responsible for driving overall performance, profitability, and guest
satisfaction. This role oversees all day-to-day operations, leads a high-performing management team, ensures food-safety and operational compliance, and cultivates
a positive culture that supports team development, engagement, and consistent execution of brand standards. The General Manager models the company’s core values, delivers exceptional hospitality, and ensures every guest experiences a safe, clean, and welcoming environment. As a hand-on leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant.
Responsibilities
The General Manager is the strategic leader of the restaurant, responsible for the direction and control of restaurant operations to ensure a positive guest experience and company profitability. This individual will direct the operation of the restaurant, attain sales and profit objectives, and maintain the highest standards of food quality, service, cleanliness, safety, and sanitation by directing and supervising managers and team members. This individual isn’t just running a restaurant, they’re creating memorable experiences, and building teams.
Education and Experience
Physical Requirements