General Manager

Freebirds-World-Burrito; Fort Worth (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401K

HSA

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid Training

Earned Wage Access

Job summary

The General Manager at Freebirds-World-Burrito in Fort Worth, TX will lead store operations, drive sales, ensure food safety, and uphold brand standards. You will coach a dynamic management team, manage guest experience, and maintain a welcoming, safe restaurant environment.

We seek a hands-on leader with 2+ years of casual restaurant experience, strong communication skills, and a track record of training staff, controlling costs, and delivering consistent hospitality.

Qualifications

• Minimum 2 years’ current experience in the Casual Restaurant industry.
• Strong written and verbal communication skills.
• Able to withstand physical demands of a restaurant environment.
• ServeSafe Certification preferred (training may be provided).
• Experience leading and developing teams, coaching and mentorship.

Responsibilities

• Directs operation to achieve sales and profit objectives and maintains high standards of quality, service, cleanliness, and safety.
• Mentors and supervises managers and team members to deliver exceptional hospitality.
• Drive guest satisfaction and brand standards while controlling costs and ensuring compliance.

Skills

Team leadership

Communication

Guest satisfaction

Operations management

Education

High School Diploma or GED

Associate or Bachelor's degree preferred

Job description

You can only go up from here! Freebirds is in rapid growth as we are doubling our number of restaurants. We care about our tribe and guests, as we were certified as a Great Place To Work for 2024. Be BOLD, be YOU, fly with us!

Job Summary

The General Manager (GM) is the strategic and operational leader of the restaurant, responsible for driving overall performance, profitability, and guest

satisfaction. This role oversees all day‑to‑day operations, leads a high‑performing management team, ensures food‑safety and operational compliance, and cultivates

a positive culture that supports team development, engagement, and consistent execution of brand standards. The General Manager models the company’s core values, delivers exceptional hospitality, and ensures every guest experiences a safe, clean, and welcoming environment. As a hands‑on leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant.

Responsibilities

The General Manager is the strategic leader of the restaurant, responsible for the direction and control of restaurant operations to ensure a positive guest experience and company profitability. This individual will direct the operation of the restaurant, attain sales and profit objectives, and maintain the highest standards of food quality, service, cleanliness, safety, and sanitation by directing and supervising managers and team members. This individual isn’t just running a restaurant, they’re creating memorable experiences, and building teams.

Education and Experience

• A minimum of2 years’current experience in the Casual
• Restaurant industry is required.
• High School Diploma or GED required. An associate’s or a bachelor’s degree is preferred.
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Able to withstand the physical demands a restaurant environment holds.
• ServeSafe Certification preferred (training may be provided)

Physical Requirements

• Frequently lift and carry items up to 70 lbs.
• Stand for extended periods (up to an entire shift)
• Bend, stoop, reach, push, and pull regularly for operations, stocking, and equipment use
• Use ladders occasionally for maintenance checks
• Work in varying environments including hot kitchen areas and walk‑in coolers/freezers
• Operate POS systems, kitchen equipment, computers, and other standard devices
• Communicate clearly with employees, guests, vendors, and leadership teams
• Competitive compensation and eligibility for a performance bonus – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Opportunities for advancement and growth within our organization – we're excited to embark on this journey with you.

9501 Sage Meadow Trail, Fort Worth, TX, 76177