Assistant General Manager

Superhosthospitality; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k)

Travel discounts

Wellness program

On-demand pay

Leadership development

Culture committee

Job summary

Superhost Hospitality | HGI Atlanta Airport North seeks an Assistant General Manager to oversee day-to-day operations and ensure outstanding guest experiences. You will lead the front desk, housekeeping, and food services, coordinating with department heads to meet targets and deliver service excellence.

Join a team focused on growth, leadership development, and internal advancement while managing budgets and enhancing hotel standards for a broad guest base.

Qualifications

• Experience in hotel management or related field.
• Strong leadership and ability to motivate diverse teams.
• Excellent guest experience focus and service standards.

Responsibilities

• Assisting the General Manager in overseeing day-to-day operations and ensuring exceptional guest experiences.
• Managing and leading departments including front desk, housekeeping, and food services.
• Collaborating with department heads to optimize operations and exceed performance targets.
• Handling guest inquiries, concerns, and special requests with professionalism and efficiency.
• Contributing to policies and procedures to enhance efficiency and guest satisfaction.
• Assisting in budget planning and financial management.

Skills

Leadership

Team motivation

Hotel management

Problem solving

Guest service

Job description

Overview

Assistant General Manager — Superhost Hospitality - HGI Atlanta Airport North

As an Assistant General Manager, you will play a pivotal role in the overall success and smooth operation of our establishment.

Responsibilities

• Assisting the General Manager in overseeing day-to-day operations and ensuring exceptional guest experiences.
• Managing and leading various departments, including front desk, housekeeping, and food services.
• Collaborating with department heads to optimize operations and exceed performance targets.
• Handling guest inquiries, concerns, and special requests with professionalism and efficiency.
• Contributing to the development and implementation of policies and procedures to enhance overall efficiency and guest satisfaction.
• Assisting in budget planning and financial management.

Requirements

• Strong leadership and ability to motivate diverse teams.
• Experience in hotel management or a related field.
• Able to make sound decisions and solve problems effectively.
• Dedicated to providing excellent guest experiences.

Additional Requirements

• Previous experience in a managerial role within the hospitality industry is required.
• Availability for varying shifts, including weekends and holidays.
• Strong organizational, communication, and interpersonal skills.

What to Expect in Your First Few Months

You will work closely with the General Manager, gaining insights into the hotel's operations, culture, and standards. You'll actively contribute to the overall success of the hotel while participating in strategic planning and team development.

The Perks of Working for Us

• Superhost is a growing hospitality management company, and we promote from within whenever possible. You’ll have opportunities to learn new skills, take on new responsibilities, and grow into bigger roles over time.
• Comprehensive benefits package, including health, dental, vision, and 401(k) for eligible positions.
• Exclusive travel discounts at our hotel partners and franchises worldwide.
• Participation in our Wellness program to support your overall well-being.
• On-demand pay opportunities for instant access to earnings between paychecks.
• Access to a leadership development program and diverse growth opportunities.
• Inclusive work culture with the chance to be part of our Culture Committee, contributing to a positive and diverse workplace environment.

How to Apply

Join the Superhost Hospitality team dedicated to delivering exceptional guest experiences. Submit your application online or email us at [e-mail].

Equal Employment Opportunity

Superhost Hospitality is an equal opportunity employer, fostering an inclusive and diverse workplace.

About Superhost Hospitality

People Focused. Performance Driven.

With over 40 years of experience in the hospitality industry, Superhost Hospitality is committed to excellence and doing the right thing for our guests, our teams, and our communities. Our portfolio of hotels, partnered with leading brands, is built on consistent service and strong performance. We focus on creating great guest experiences, building loyal teams, and supporting the growth of our people. We believe in developing talent, promoting from within, and providing opportunities for long-term career success.

Join Superhost Hospitality and be part of a team where people come first and great service drives everything we do.