General Manager

Ontario Trillium Foundation; Paterson (NJ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin' Franchisee is hiring a General Manager in Paterson, NJ to oversee store operations, drive profitability, ensure food safety, and lead a high-performing team. You will guide supervisors, manage budgets, recruit and train staff, and implement strategies for growth.

The role emphasizes leadership, operational excellence, and a strong customer-service focus to deliver consistent results and a positive team culture.

Qualifications

• Leadership and people management skills.
• Ability to manage schedules and deadlines.
• Experience with budget monitoring and financial health.

Responsibilities

• Developing key performance goals and managing the staff performance.
• Creating and implementing strategies for business growth.
• Managing recruitment, hiring, and training processes.
• Ensuring departments deliver quality offerings to clients.
• Collaborating with Area Director to improve efficiency and performance.
• Improving internal processes for productivity.
• Overseeing large projects and interpreting performance reports.
• Managing store budget and financial health.

Skills

Leadership

Team management

Budget management

Problem solving

Time management

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees, and we make it a priority to ensure their success.

The goal of theGeneral Manageris to increase profits and ensure the store operates smoothly and is food safe.They oversee all areas within the store, helping Supervisors in those units deliver exceptional performance.

What you will be doing:

• Developing key performance goals and managing the performance ofthestaff
• Creating and implementing strategies for business growth
• Managing the recruitment, hiring, and training processes
• Ensuring that departments or units deliver quality offerings to clients
• Working closely with the Area Director to improve efficiency and performance
• Improving internal processes for better productivity
• Overseeing large projects and interpreting performance reports
• Managing the budget and monitoring the financial health of a location or business unit

What you bring to the table:

• Positive "Can Do" Attitude
• Lead by example, "Role Model"
• Leadership people look up to
• Good Organization and Time Management
• Understanding of budget management and financial monitoring
• Effective conflict resolution and problem-solving skills

The Restaurant General Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solverwith the ability to build a great team and provide clear, precise directions consistently.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard