General Manager

Ontario Trillium Foundation; Lakehurst (NJ); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of growth potential

Job summary

Dunkin Franchisee is hiring a General Manager in Lakehurst, NJ to drive store profitability, safety, and smooth operations. You will lead supervisors, set performance goals, and implement growth strategies while overseeing hiring and training to build a high-performing team.

The role emphasizes strong budget control, process improvements, and close collaboration with the Area Director to boost efficiency and customer satisfaction.

Qualifications

• Leadership and team-building capabilities.
• Experience managing budgets and financial performance.
• Experience recruiting, hiring and training staff.
• Ability to develop and mentor a high-performing team.
• Strong operations focus to ensure smooth store performance.
• Problem-solving and conflict-resolution skills.

Responsibilities

• Developing key performance goals and managing the performance of the staff.
• Creating and implementing strategies for business growth.
• Managing the recruitment, hiring, and training processes.
• Ensuring that departments or units deliver quality offerings to clients.
• Working closely with the Area Director to improve efficiency and performance.
• Improving internal processes for better productivity.
• Overseeing large projects and interpreting performance reports.
• Managing the budget and monitoring the financial health of a location or business unit.

Skills

Leadership

Budget management

Recruitment and training

Team development

Operations management

Problem solving

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees, and we make it a priority to ensure their success.

The goal of theGeneral Manageris to increase profits and ensure the store operates smoothly and is food safe.They oversee all areas within the store, helping Supervisors in those units deliver exceptional performance.

What you will be doing:

• Developing key performance goals and managing the performance ofthestaff

• Creating and implementing strategies for business growth

• Managing the recruitment, hiring, and training processes

• Ensuring that departments or units deliver quality offerings to clients

• Working closely with the Area Director to improve efficiency and performance

• Improving internal processes for better productivity

• Overseeing large projects and interpreting performance reports

• Managing the budget and monitoring the financial health of a location or business unit

What you bring to the table:

• Positive "Can Do" Attitude

• Lead by example, "Role Model"

• Leadership people look up to

• Good Organization and Time Management

• Understanding of budget management and financial monitoring

• Effective conflict resolution and problem-solving skills

The Restaurant General Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solverwith the ability to build a great team and provide clear, precise directions consistently.

Benefits of working for a Dunkin' franchisee:

• Competitive wages

• Awesome team-oriented environment

• Lots of potential for growth within the company for those who work hard