General Manager

Skyline Chili, LLC; Olde West Chester (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Skyline Chili, LLC is seeking a General Manager to lead daily restaurant operations, drive on-target financial results, and uphold safety, quality, and service standards. You will oversee staff, training, and guest hospitality to maintain a people-first culture at our Ohio location.

As GM you will direct and develop a strong team, ensure policy adherence, and continuously improve efficiency while maintaining excellence in guest experience.

Responsibilities

• Directing and administering the restaurant's operations and financial results.
• Ensure policies and procedures are followed per SOPs and HR directives.
• Ensures customers are promptly and professionally served.
• Select, train, and supervise restaurant team members.

Job description

General Manager Job Description

Are you passionate about hospitality & Guest Service?

Do you like to work in a positive, fun and playful environment where providing a unique and uplifting experience for our Guest is your #1 priority?

Do you have experience leading and developing strong teams?

If you answered yes to these questions Skyline Chili is the place for you!

In 1949 Skyline Chili opened the first restaurant overlooking the skyline of Cincinnati, Ohio. Since then, Skyline Chili’s Coneys, Ways and table-side service have been enjoyed by generations. Skyline is dedicated to bringing friends and families together by providing a people first culture for our Team Members.

As a General Manager (GM) you will be responsible for:

• Directing and administering the entire operational efforts of the restaurant including on-target financial results, safety and security, hospitality, quality, service, and cleanliness.
• Ensure established policies and procedures are followed according to standard operating procedures, human resource policies, and strategic directives.
• Ensures customers are promptly and professionally served according to Company’s guidelines.
• Select, trains, directs, develops, and supervises restaurant team members.

Additional Responsibilities include:

• Restaurant services are efficiently and effectively delivered in accordance with established Company policies and standards.
• Good business relationships exist with customers and their questions and problems are promptly resolved.
• Restaurant personnel are developed and well-trained and efficient, and their activities well-coordinated.
• Required reports and records are accurate and timely.
• Suggestions are provided for improved efficiency or effectiveness in operations.
• Good working relationships exist with restaurant and corporate personnel.
• Restaurant profitability is in line with Company expectations.