Assistant General Manager

Skyline Chili Corporate; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Skyline Chili, LLC in Cincinnati, OH is seeking an Assistant General Manager to lead daily operations and guest experiences.

You will direct hospitality, supervise team members, and work to achieve financial targets while maintaining safety and quality standards. The role emphasizes people-first culture and teamwork in a lively, guest-focused environment.

Join a 70-year tradition of service and contribute to ongoing training and development of staff in a brand that values guests and community.

Qualifications

• 2+ years of leadership experience in the restaurant industry.
• Experience leading and developing strong teams.
• Passion for hospitality and guest service.

Responsibilities

• Direct and administer restaurant operations to meet financial targets and ensure safety, hospitality, quality and cleanliness.
• Ensure policies and procedures are followed according to SOPs and HR policies.
• Ensure guests are promptly and professionally served according to guidelines.
• Assist in selection, training, and supervision of restaurant team members.
• Restaurant services are efficiently and effectively delivered in accordance with established Company policies and standards.
• Good business relationships exist with customers and their questions and problems are promptly resolved.
• Restaurant personnel are developed and well-trained and efficient, and their activities well-coordinated.
• Required reports and records are accurate and timely.
• Suggestions are provided for improved efficiency or effectiveness in operations.
• Good working relationships exist with restaurant and corporate personnel.
• Restaurant profitability is in line with Company expectations.

Skills

Leadership

Guest service

Team development

Job description

Asst. General Manager Job Description

Are you passionate about hospitality & Guest Service?

Do you like to work in a positive, fun and playful environment where providing a unique and uplifting experience for our Guest is your #1 priority?

Do you have experience leading and developing strong teams?

If you answered yes to these questions Skyline Chili is the place for you!

In 1949 Skyline Chili opened the first restaurant overlooking the skyline of Cincinnati, Ohio. Since then, Skyline Chili’s Coneys, Ways and table-side service have been enjoyed by generations. Skyline is dedicated to bringing friends and families together by providing a people first culture for our Team Members.

As a Assistant General Manager (AGM) you will be responsible for:

• Assisting in directing and administering the operational efforts of the restaurant including on-target financial results, safety and security, hospitality, quality, service, and cleanliness.
• Ensure established policies and procedures are followed according to standard operating procedures, human resource policies, and strategic directives.
• Ensures guests are promptly and professionally served according to Company’s guidelines.
• Assist in the selection, training, direction, development, and supervision of restaurant Team Members.

Additional Responsibilities include:

• Restaurant services are efficiently and effectively delivered in accordance with established Company policies and standards.
• Good business relationships exist with customers and their questions and problems are promptly resolved.
• Restaurant personnel are developed and well-trained and efficient, and their activities well-coordinated.
• Required reports and records are accurate and timely.
• Suggestions are provided for improved efficiency or effectiveness in operations.
• Good working relationships exist with restaurant and corporate personnel.
• Restaurant profitability is in line with Company expectations.

If you have 2+ years of leadership experience in the restaurant industry, apply today to join our team and be a part of an over 70-year tradition.