General Manager

Skilz for Kids; Olathe (KS); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Job summary

Skilz for Kids in Olathe is seeking a passionate General Manager to lead our center operations and inspire our team. You will oversee all daily activities, ensuring exceptional service to families while promoting a culture of growth and excellence.

The ideal candidate will have experience in management and a strong background in working with children. This role requires leadership, a passion for fitness, and the ability to connect with families. Join us where your leadership makes a difference!

Qualifications

• Passion for working with children is non-negotiable.
• Experience working with or coaching kids ages 1-11.
• Must be comfortable in physically intensive environments.

Responsibilities

• Oversee daily operations of the center.
• Manage staff and coach team performance.
• Cultivate relationships with families and lead community engagement.

Skills

Athletic and/or coaching background

Comfortable speaking to parents

Basic proficiency with technology systems

Intermediate knowledge of physiology

Education

Previous experience in management

Tools

Google platforms

CRM tools

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

KidStrong Olathe is looking for its next passionate leader!

What Is KidStrong

KidStrong is Athletic Play – a new kind of activity for kids ages 1‑11 that builds confidence, character and family connection through science‑based fitness games led by expert coaches. We do this in weekly, 45 minute developmentally‑appropriate classes. Each class includes unique science‑based fitness games led by highly trained, kid‑focused coaches.

Role Overview

At KidStrong, General Managers are the heartbeat of our centers, serving as dynamic leaders who inspire and drive success. As first in‑command, you’ll be directly responsible for cultivating a culture of growth, development, and excellence — empowering and leading both our passionate coaches and the incredible families who walk through our doors. A strong general manager will deliver key business results with high sales numbers and low member‑attrition.

Responsibilities

Center Operations

• Understand the center’s key KPIs and financials to make informed and responsible business decisions.
• Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service.
• Oversee center‑level initiatives such as center maintenance, training, brand consistency, etc.
• Daily, weekly, and monthly cleaning and maintenance of the center.
• Typical schedule includes 4 weekdays and 1 weekend shift with specific hours depending on the needs of the center. This is not your typical 9‑to‑5!
• Manage the weekly coaching schedule and ensure shifts are covered daily.
• Schedule and sell KidStrong events such as camps and parties to maximize center profitability.
• Support the center’s social media presence with on‑brand, organic posts, stories, reels. Respond timely to social media inquiries.

Sales

• Maintain flawless lead management by conducting call drives to new and existing leads in the center’s CRM tool.
• Finalize sales and bookings that are generated through online self‑sign‑up flow.
• Source and attend local events to increase brand awareness and drive incremental leads and memberships.

Leadership

• Foster a coaching culture – see something, say something.
• The GM will oversee the center’s Assistant General Manager (AGM), along with the rest of the coaching team, which consists of 6‑10 part‑time coaches.
• Continuously assess and evaluate coaches based on the KidStrong Coach DNA profile and class quality.
• Recruit, screen, interview, onboard, manage, train, and coach candidates as needed to ensure the center is staffed.
• Manage and support the ongoing professional development of staff through LearnUpon, our online education resource.
• Lead monthly center‑level staff meetings focused on development, productivity, programming, and product.
• Communicate professionally with co‑workers in Slack and Email, including periodic checks of messages when not in the center.
• Attend weekly leadership meetings.

Coaching

• Coach students by delivering an evolving curriculum that focuses on brain, physical, and character development for ages ranging from walking to 11 years‑old approximately as required by business demands.
• Understand the “why” behind the KidStrong curriculum and be able to clearly and concisely communicate it.
• Demonstrate and manage the implementation of various programming and curriculum elements.
• Must be able to work in a physically intensive environment – coaches may cover multiple miles in a shift moving through class, lifting and repeatedly moving equipment up to 25 pounds in weight.
• Must be comfortable physically working with kids to ensure proper technique and ensure student safety.
• Approximately 5‑10 coaching hours per week.

Skills / Qualifications

• An athletic and/or coaching background with experience working with or coaching kids ages 15 months‑11 years old. A passion for working with children is non‑negotiable!
• Comfortable speaking to parents/guardians regarding a variety of topics.
• Prior experience as a pediatric OT/PT is a plus, but not required.
• Previous experience in management is required.
• A basic proficiency with technology systems such as Google platforms (Gmail, Calendar, Sheets, Docs), as well as CRM tools such as HubSpot, Podium, and KidStrong systems.
• Intermediate knowledge of physiology, exercise techniques, and body mechanics.

DNA / Competencies

• Exhibit High Standards
• Leads by Example
• Passion
• Command Presence
• Desire to Teach Kids
• Professional
• Mentor
• Planning/Organizing
• Oral/Written Communication
• Teamwork
• Coachable/Low Ego Mindset
• Adaptability

If you’re ready to take on a role where your leadership creates a lasting impact on kids, families, and team members, we want you on our team!