Assistant General Manager

ComForCare Home Care - Kansas City; Olathe (KS); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Free uniforms

Opportunity for advancement

Paid time off

Job summary

ComForCare Home Care - Kansas City is looking for an Assistant General Manager to lead operations at our KidStrong center in Olathe, Kansas. This role requires someone who can inspire teams, manage sales, and ensure exceptional customer service. Responsibilities include overseeing daily operations, building relationships with families, and supporting our coaches in delivering the best training programs.

The ideal candidate will possess strong leadership qualities and effective communication skills, along with a passion for teaching kids. If you're ready to make a positive impact in children's lives, apply today!

Qualifications

• Strong leadership skills to inspire teams and drive success.
• Excellent communication skills for interacting with kids and families.
• Sales experience to maximize center profitability.

Responsibilities

• Manage center operations and maintain financial health.
• Oversee sales initiatives and generate leads.
• Support staff development and coaching.

Skills

Customer service

Leadership

Sales management

Coaching

Communication

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Paid time off

What is KidStrong?

KidStrong is a science-based kids training program that builds strong, confident, high-character kids. We do this in weekly, 45 minute developmentally-appropriate classes. Each class includes unique science-based fitness games led by highly trained, kid-focused coaches.

Role Overview

At KidStrong, Assistant General Managers are the heartbeat of our centers, serving as dynamic leaders who inspire and drive success. As the second-in-command, you’ll partner closely with the General Manager to cultivate a culture of growth, development, and excellence—empowering both our passionate coaches and the incredible families who walk through our doors.

Responsibilities

Center Operations

• Understand the center’s key KPIs and financials to make informed and responsible business decisions.
• Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service.
• Oversee center-level initiatives i.e. center maintenance, training, brand consistency, etc.
• Daily, Weekly, and Monthly cleaning and maintenance of the center
• The typical schedule includes 4 weekdays and 1 weekend shift with specific hours dependent on the needs of the center.
• Communicate any coach schedule changes using appropriate scheduling and communication platforms.
• Schedule and sell KidStrong events such as camps and parties, to maximize center profitability.
• Support the social media presence with on-brand, organic posts, stories, reels. Respond timely to social media inquiries.

Sales

• Maintain flawless lead management by conducting call drives to new and existing leads in the center’s CRM tool.
• Finalize sales and bookings that are generated through online self‑sign‑up flow.
• Source and attend local events to increase brand awareness, and drive incremental leads and memberships.

Leadership

• Foster a coaching culture - see something, say something.
• Continuously assess and document coaches based on the KidStrong Coach DNA profile and class quality.
• Partner with the General Manager on onboarding, managing, training, and evaluating coaching candidates.
• Manage and support the ongoing professional development of staff through LearnUpon.
• Communicate professionally with co-workers in slack and Email, including periodic checks of messages when not in centers.

Coaching

• Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development for ages ranging from walking to 11 years‑old approximately as required by business demands.
• Understand the “why” behind the KidStrong curriculum and be able to clearly and concisely communicate it.
• Demonstrate and manage the implementation of various programming and curriculum elements.
• Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lifting and repeatedly moving equipment up to 25 pounds in weight.
• Must be comfortable physically working with kids to ensure proper technique and ensure student safety.
• Approximately 10‑15 coaching hours per week

DNA / Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Exhibit High Standards
• Leads by Example
• Passion
• Command Presence
• Desire to Teach Kids
• Professional
• Mentor
• Planning/Organizing
• Oral/Written Communication
• Teamwork
• Coachable/Low Ego Mindset
• Adaptability