General Manager

The Westport Inn; North Carolina; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive base salary

Dental benefits

Vision benefits

401(k) matching

Autonomy to lead

Job summary

Westport Inn in North Carolina is seeking a General Manager to oversee daily operations, drive revenue, and lead an inspired hospitality team. You will maintain brand standards, optimize profitability, and mentor future leaders while delivering exceptional guest experiences on a boutique, high-volume property.

The role requires a proven GM track record, strong financial acumen, and a perfectionist focus on service excellence and operational discipline.

Qualifications

• Minimum 3–5 years as a General Manager at a high-volume boutique hotel.
• Proven expertise in P&L, forecasting, budgeting and revenue growth.
• Strong ability to recruit, develop and inspire a top hospitality team.

Responsibilities

• Drive daily operations to maintain exceptional guest experiences.
• Manage finances, optimize revenue and control costs for profitability.
• Lead and coach a high-performing hotel team across departments.
• Uphold brand standards and ensure flawless property care.
• Mentor emerging leaders and manage VIP guests and stakeholders.

Skills

General management

P&L management

Forecasting

Budgeting

Team leadership

Guest satisfaction

Job description

Headline:The Stage is Set. The Standards are Elite. Are You Our Next General Manager?About Us:We do not just offer a place to stay; we curate unforgettable experiences. Our property is a benchmark of comfort, seamless service, and modern sophistication. To maintain this reputation, we need a visionary leader who views hospitality not just as a career, but as an art form.The Role:As our General Manager, you are the conductor of the orchestra. You will orchestrate daily operations, lead an inspired team, maximize financial performance, and ensure every guest leaves with a story worth telling. This is a high-visibility, high-impact role for an elite professional who thrives under pressure and takes extreme ownership of their results.What You Will Do:Cultivate a culture of absolute excellence, inspiring a dedicated team to exceed guest expectations daily.Drive top-line revenue growth and optimize profitability through masterful financial stewardship.Protect and elevate our brand standards, ensuring immaculate property care and flawless operational execution.Mentor and develop the next generation of hospitality leaders within our ranks.Pivot effortlessly between high-level strategic planning and hands-on, on-the-floor leadership.Who You Are (The Non-Negotiables):A Proven Leader: You have a minimum of 3 to 5 years of successful experience as a General Manager at a high-volume boutique hotel property.A Financial Strategist: You possess deep expertise in P and L management, forecasting, budgeting, and revenue generation strategies. You can prove maximum efficiency drives efficacy and profits.A Culture Creator: You know how to recruit, retain, and inspire a world-class hospitality team.A Perfectionist: You notice the details that others miss, from a smudge on the glass to a subtle shift in guest sentiment.A Master Communicator: You handle high-stakes situations, VIP guests, challenging staff conflicts, and corporate stakeholders with equal grace and poise.What We Offer:A competitive base salary tailored to your expertise.Dental, and vision benefits.Matching 401K plan.An expert team to support you in your endeavorsThe autonomy to lead, innovate, and leave your personal mark on an iconic property.How to Apply:If you meet every single criterion above and are ready to redefine luxury hospitality with us, we want to hear from you.Submit your resume along with a brief cover letter outlining your single greatest operational achievement as a Hotel General Manager.Only candidates meeting all listed requirements will be contacted for an interview.