General Manager

White Door Events; New Orleans (LA); On-site; USD 90,000 - 130,000; Full time

Job summary

White Door Events, a full‑service special events company in New Orleans, LA, is seeking a General Manager for a hands-on, on-site leadership role. You will oversee daily operations, supervise production processes, and collaborate with design consultants and sales teams to deliver exceptional events.

The role emphasizes budgeting, forecasting, and performance reporting, while maintaining high service standards, optimizing inventory and rentals, and ensuring compliance with company policies.

Qualifications

• Experience leading event management, production operations, or hospitality leadership.
• Strong people management and staffing oversight capabilities.
• Proficient budgeting, financial tracking, and operational planning skills.
• Excellent client relationships, contract oversight, and service quality monitoring.
• Ability to coordinate logistics for multiple events and oversee onsite execution.
• Detail-oriented documentation and process management.
• Strong communication with internal teams, vendors, and clients.
• Experience with inventory or rental management systems is a plus.
• On-site availability in New Orleans, including some evenings and weekends.
• Bachelor’s degree in Business, Hospitality Management, Event Management or equivalent work experience.

Responsibilities

• Oversee day‑to‑day operations of White Door Events.
• Supervise production processes and coordinate with design consultants and sales teams.
• Maintain high standards of client service and event execution.
• Manage budgeting, forecasting, and performance reporting.
• Monitor inventory, rentals, and inventory control practices.
• Ensure compliance with company policies and foster a safety‑oriented culture.

Skills

People management

Budgeting & forecasting

Client relationship management

Operational planning

Logistics coordination

On-site event execution

Communication

Education

Bachelor’s degree in Business/Hospitality/Event Management

Job description

Company Description

White Door Events is a full-service special event company providing nationwide décor, rental, and custom design solutions for occasions of any size. The team specializes in concept development, curated product coordination, and onsite event set management to transform venues into extraordinary environments. With 30 years of experience, the company delivers innovative, trend-setting event design, décor, and production services. White Door Events serves corporate events, productions, ceremonies, weddings, social galas, parties, and other special gatherings, aiming to be a trusted partner for both event design and rentals.

Role Description

The General Manager is a full-time, on-site role based in New Orleans, LA, responsible for overseeing day-to-day operations of White Door Events. The General Manager will supervise event production processes, coordinate with design consultants and sales teams, and maintain high standards in client service and event execution. They will handle financial management tasks such as budgeting, forecasting, and performance reporting, while monitoring key business metrics. The role also involves implementing operational best practices, optimizing inventory and rentals, ensuring compliance with company policies, and fostering a collaborative, safety-focused workplace culture.

Qualifications

• Experience in event management, production operations, or hospitality leadership, preferably in special events or décor/rental services.
• Strong people management skills, including team leadership, performance coaching, and staffing oversight.
• Proficiency in budgeting, financial tracking, and operational planning to support business growth and efficiency.
• Excellent client relationship skills, including contract oversight, service quality monitoring, and issue resolution.
• Ability to coordinate logistics for multiple events, manage timelines, and oversee onsite execution and setup.
• Strong organizational and problem-solving skills, with attention to detail in project documentation and processes.
• Effective written and verbal communication skills for collaboration with internal teams, vendors, and clients.
• Comfort with business and project management software; experience with inventory or rental management systems is a plus.
• Ability to work on-site in New Orleans, LA and be present during peak event times, including some evenings and weekends.
• Bachelor's degree in Business, Hospitality Management, Event Management, or a related field, or equivalent work experience.