General Manager

JLL; Nashville (TN); On-site; USD 120,000 - 180,000; Full time

Job summary

JLL is seeking a General Manager to lead our Office Property Management team in Nashville, overseeing a Class A portfolio and guiding client relationships. You will drive budgets, financial reporting, TI and capital projects, and develop staff while applying new technology and data to improve property performance.

You will lead a high‑performing team, foster a culture of inclusion, and ensure exceptional service to tenants and owners in a dynamic market.

Qualifications

• Seven years of commercial property management experience including management of office, retail, industrial, healthcare properties
• State Real Estate license required or obtained within six months of employment
• Experience preparing budgets, CAM reconciliations and other financial reports

Responsibilities

• Lead a Class A office portfolio and provide exceptional client and tenant service
• Prepare and manage budgets and financial reporting for the portfolio
• Oversee TI and capital improvement projects and staff development
• Build and maintain relationships with owners, tenants and vendors to ensure long‑term success

Skills

Leadership

Communication

Customer service

Strategic thinking

Team building

Education

Bachelor's degree

Advanced degree (preferred)

Tools

Yardi

Kardin

MRI

Job description

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

About JLL

We're JLL. We're a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions.

With us, you'll have a chance to innovate with the world's leading businesses, put that expertise into action, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections and be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions-join us at JLL!

We are currently seeking a General Manager to join our Officel Property Management team

Our team's priorities are:

• Providing an experiential approach which guides a differentiated property management experience, resulting in better care and better business
• Support the exponential growth of our business by providing people integration and synergy
• Develop our people for bigger and better roles
• Supporting ambitions beyond the workplace
• Applying new technology and data to drive change

What this job involves

Managing industry changing properties

As the General Manager (GM), you will provide leadership to your team and outstanding customer service to your clients, while managing a Class A office portfolio. You are responsible for all aspects of client and tenant satisfaction. As the lead professional, you will also be responsible for preparing budgets and financial reports, managing TI and/or capital improvement projects, and developing your staff. You will be an excellent communicator (both written and verbal) to both building owners and tenants to ensure an ongoing, successful relationship.

Creating strategic and collaborative solutions

You are an individual who sees the big picture, acts decisively and focuses on creating an energized and collaborative environment. As a General Manager, you will contribute to the establishment and refinement of work quality, cultural initiatives and best practices to drive results as a team. You will also contribute to developing successful, diverse teams through inclusive and thoughtful means of communication.

Embracing the human side of business

You are people focused, seeking out and understanding the needs, perspectives and motivations of clients and team members alike. Your ability to communicate well and manage client, tenant and vendor relationships will allow for seamless conflict resolution and client retention.

Sound like you? To apply you need to be:

• Bachelor's degree ( REQUIRED OR PREFERRED ) and advanced degree a plus
• Minimum of seven (7) years of commercial property management experience including recent experience managing (office, retail, industrial, healthcare) property
• Must have strong financial acumen and experience preparing budgets, CAM reconciliations, and other types of related financial reports
• Familiarity with building systems, lease negotiation, documentation and administration
• Must have at least (3) years of management experience
• (Name of State) Real Estate license (required, required within the first six months of employment, preferred)
• Experience using a property management accounting platform, such as Yardi, Kardin or MRI is required

A relationship builder

Both verbal and written communication skills are vital, and, of course you'll be good at establishing relationships with all levels of the organization & external clients.

Tech minded

The real estate industry is consistently changing with technology. You'll need to make technology work to your advantage. You must demonstrate proficiency in the use and application of technology tools and continually seek opportunities to develop your skillset.

An achiever

You'll have a proven track record of results as we'll expect you to act decisively, think big, and manage your time to meet deadlines in a fast-paced, high volume environment. Most importantly, you'll want to contribute to a diverse, supportive, and talented team.

What you can expect from us

We're an entrepreneurial, inclusive culture. We succeed together-across the desk and around the globe. We believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wel