General Manager

Jones Lang LaSalle Incorporated; Nashville (TN); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

401(k) plan with matching

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay early access

Job summary

Jones Lang LaSalle Incorporated is seeking a General Manager to lead the Office Property Management team in Nashville, overseeing a Class A portfolio and delivering exceptional client and tenant service.

You will drive budgets, financial reporting, and capital projects while developing staff and ensuring strong relationships with owners, tenants, and vendors. The role requires strategic leadership and a proactive, tech-savvy mindset.

Qualifications

• Bachelor’s degree required; advanced degree a plus.
• Minimum of seven (7) years of commercial property management experience including recent office/retail/industrial/healthcare management.
• Strong financial acumen and experience preparing budgets, CAM reconciliations, and related financial reports.
• Familiarity with building systems, lease negotiation, documentation and administration.
• Real estate license preferred and must be obtained if not already held.
• Experience with property management software such as Yardi, Kardin, or MRI.
• Ability to build relationships with all levels of the organization and external clients.
• Tech-minded and able to leverage technology to drive performance.
• Proven track record of results with ability to manage time in a fast-paced environment.
• Commitment to diversity, inclusion, and collaboration.

Responsibilities

• Provide leadership to the GM team and deliver outstanding service to clients and tenants.
• Oversee a Class A office portfolio, ensuring client and tenant satisfaction.
• Prepare budgets, financial reports, and manage TI or capital improvement projects.
• Develop staff and foster a collaborative, high-performance team.
• Communicate effectively with building owners, tenants, and vendors to maintain strong relationships.

Skills

Financial acumen

Budgets

CAM reconciliations

Lease negotiation

Property management

Management experience

Relationship building

Tech minded

Communication skills

Team leadership

Education

Bachelor’s degree in related field

Advanced degree preferred

Tools

Yardi

Kardin

MRI

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

About JLL – We’re JLL. We’re a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions. If you’re looking to step up your career, JLL is the perfect professional home. With us, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections and be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions—join us at JLL! We are currently seeking a General Manager to join our Officel Property Management team.

Team Priorities

• Providing an experiential approach which guides a differentiated property management experience, resulting in better care and better business
• Support the exponential growth of our business by providing people integration and synergy
• Develop our people for bigger and better roles
• Supporting ambitions beyond the workplace
• Applying new technology and data to drive change

What this job involves

Managing industry changing properties. As the General Manager (GM), you will provide leadership to your team and outstanding customer service to your clients, while managing a Class A office portfolio. You are responsible for all aspects of client and tenant satisfaction. As the lead professional, you will also be responsible for preparing budgets and financial reports, managing TI and/or capital improvement projects, and developing your staff. You will be an excellent communicator (both written and verbal) to both building owners and tenants to ensure an ongoing, successful relationship.

Creating strategic and collaborative solutions

You are an individual who sees the big picture, acts decisively and focuses on creating an energized and collaborative environment. As a General Manager, you will contribute to the establishment and refinement of work quality, cultural initiatives and best practices to drive results as a team. You will also contribute to developing successful, diverse teams through inclusive and thoughtful means of communication.

Embracing the human side of business

You are people focused, seeking out and understanding the needs, perspectives and motivations of clients and team members alike. Your ability to communicate well and manage client, tenant and vendor relationships will allow for seamless conflict resolution and client retention.

Requirements

• Bachelor’s degree (REQUIRED OR PREFERRED) and advanced degree a plus
• Minimum of seven (7) years of commercial property management experience including recent experience managing office, retail, industrial, healthcare property
• Must have strong financial acumen and experience preparing budgets, CAM reconciliations, and other types of related financial reports
• Familiarity with building systems, lease negotiation, documentation and administration
• Must have at least (3) years of management experience (Name of State)
• Real Estate license (required, required within the first six months of employment, preferred)
• Experience using a property management accounting platform, such as Yardi, Kardin or MRI is required
• A relationship builder: both verbal and written communication skills are vital, and you’ll be good at establishing relationships with all levels of the organization & external clients
• Tech minded: The real estate industry is consistently changing with technology. You’ll need to make technology work to your advantage. You must demonstrate proficiency in the use and application of technology tools and continually seek opportunities to develop your skillset
• An achiever: You’ll have a proven track record of results as we’ll expect you to act decisively, think big, and manage your time to meet deadlines in a fast paced, high volume environment. Most importantly, you’ll want to contribute to a diverse, supportive, and talented team

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

We can’t wait to see where your ambitions take you at JLL.

Location: On-site – Nashville, TN. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

JLL Privacy Notice: Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.