General Manager

Core Executive Recruiting; Nashville (TN); On-site; USD 100,000 - 170,000; Full time

Job summary

Core Executive Recruiting in Nashville, TN, seeks a General Manager to oversee operations of multiple properties, including administration, finance, leasing, and on-site management. You will lead the on-site team, ensure life safety, asset appearance, vendor contracts, and performance against portfolio objectives.

You will mentor Property Managers, coordinate with Accounting/Development/Marketing, manage budgets (>$12M), and drive customer service excellence while maintaining compliance with

Qualifications

• 7+ years of overseeing property management in a large portfolio.
• High school diploma required; driver’s license mandatory.
• Associate or Bachelor’s degree preferred; professional designation preferred.
• Strong communication, organization, and multi-project management skills.
• Experience with annual budgets and financial reporting (> $12M).

Responsibilities

• Visit sites regularly to mentor Property Managers and monitor issues.
• Support marketing and leasing personnel as needed.
• Maintain communications with Accounting, Development and Marketing/Leasing.
• Ensure compliance with portfolio operating procedures.
• Develop relationships with local associations and stakeholders.
• Lead direct reports with performance reviews and coaching.
• Demonstrate SPADE values and lead the property management team.
• Oversee lease administration, leasing strategies, escalations, PM programs, energy management, accounting, and reporting.

Skills

Leadership

Communication

Team management

Customer service

Detail-oriented

Education

High school diploma

Driver’s license

Associate or Bachelor's degree preferred

BOMA/IREM designation preferred

Tools

Microsoft Office

Job description

The General Manager is responsible for the operation and management of a group of properties, which include: planning, organizing, and controlling administration, operations, and fiscal management of the assigned property(ies). In addition, this role has overall responsibility to ensure the on-site property team is managing operations and maintenance; life safety; property appearance; human resource administration as assigned; lease administration; accounting and finance; security; parking; customer relations; all contractual services and properties performance. Specific duties and measurement methodologies may vary by property.

This position is located in Nashville, TN. This is not a remote or hybrid position.

Description of Responsibilities:

• Visit sites on a regular basis to mentor Property Managers and monitor ongoing issues at the properties.


• Aids marketing and leasing personnel as needed.


• Develop and maintain ongoing, meaningful communications with the Accounting, Development and Marketing/Leasing Departments.


• Assures compliance with portfolio operating procedures.


• Develop and maintain relationship with local associations serving the needs of the property.


• Responsible for leadership/development of direct reports including formal and informal performance reviews and coaching.


• Serve as team leader and actively demonstrate and foster SPADE values.


• The General Manager is expected to be thoroughly conversant with and knowledgeable of the following aspects of property management:


• Lease Administration


• Leasing (strategies) set by company policy


• Escalations


• Engineering and Preventive Maintenance to include establishing PM Programs


• Energy Management and Utility Usage


• Accounting and Finance


• Activity and Variance Reports

Qualifications:

• A minimum of 7 years of overseeing property management in a portfolio of at least 750,000 square feet of commercial office space is required.


• A high school diploma and a valid driver’s license are required.


• Associate or Bachelor's degree is preferred.


• To perform this job successfully, the incumbent must work well with others and interact positively with customers. The incumbent must possess excellent communication skills; must be detail-oriented and well organized; and must have the ability to manage time, people, and multiple projects efficiently and achieve the required results.


• The candidate must demonstrate ability to analyze monthly and quarterly financial reporting, cost-benefit analysis, budget forecasting and prepare annual budgets in excess of $12 million.


• Customer build out/construction administration and management experience preferred.


• Proficient use of Microsoft Office suite (including Word, Excel, PowerPoint, and Outlook) is required.


• Professional designation from either BOMA or IREM is preferred.


• Proven writing and verbal communication skills. Strong grammatical and practical use of the English language.


• The incumbent must be able to define problems, collect data, establish facts, and draw valid conclusions.


• Customer Service – Demonstrate optimum customer service delivery while performing all job functions.


• Responsiveness – Need to perform responsibilities with an acute sense of urgency to meet the needs of others; respond to solve problems; willing to accept a variety of tasks associated with this position and be flexible.


• Integrity - Demonstrate sound business ethics; consistently comply with organizational values; protect confidential information.


• Communication - Able to clearly express ideas; present verbal information in a straightforward manner; ask questions in order to open channels of communication; listen to understand perspective of others.