General Manager

COUSINS EMPLOYEES LLC; Nashville (TN); On-site; USD 85,000 - 140,000; Full time

Job summary

Cousins Properties seeks a General Manager to oversee operations of multiple Nashville properties, ensuring on-site teams manage administration, operations, and financial performance. This role emphasizes leadership, budget control, and strong customer relations.

The position is located in Nashville, TN, full-time and on-site with relocation assistance possible for qualifying candidates. A broad knowledge of property management and finance is required.

Qualifications

• Minimum 7 years of overseeing property management in a portfolio of at least 750,000 square feet of office space.
• High school diploma and valid driver’s license required.
• Associate or Bachelor's degree preferred.
• Excellent communication, detail-oriented, organized, and able to manage multiple projects.
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Professional designation from BOMA or IREM is preferred.

Responsibilities

• Visit sites regularly to mentor Property Managers and monitor issues at properties.
• Assist marketing and leasing personnel as needed.
• Develop and maintain communications with Accounting, Development and Marketing/Leasing.
• Ensure compliance with portfolio operating procedures and standards.
• Develop relationships with local associations serving the properties.
• Lead and coach direct reports with formal and informal reviews.
• Demonstrate SPADE values as a team leader.
• Maintain knowledge of property management areas: operations, leasing, accounting, energy management, safety, and inspections.

Skills

Property management

Budget forecasting

Customer service

Communication

Leadership

Education

High school diploma

Associate degree

Bachelor's degree

Tools

Microsoft Office

Excel

Outlook

Job description

Job Details

Job Location: Nashville, TN 37208

Position Type: Full Time

About Cousins Properties: Headquartered in Atlanta, Cousins is a fully integrated, self-administered and self-managed real estate investment trust (REIT). Cousins has a simple, compelling strategy: Premier urban Sun Belt office portfolio, Disciplined about capital allocation, Best-in-class balance sheet, with Strong local operating platforms. Acting through its operating partnership, Cousins Properties LP, primarily invests in Class A office buildings located in high-growth Sun Belt markets. Cousins Properties (NYSE: CUZ) develops, owns, and manages a 20+ million square foot trophy office portfolio in the high-growth Sun Belt markets of Atlanta, Austin, Charlotte, Dallas, Nashville, Tampa, and Phoenix. Founded in 1958, Cousins creates shareholder value through its extensive expertise in the development, acquisition, leasing, and management of high-quality real estate assets. The Company has a comprehensive strategy in place based on a simple platform, trophy assets, and opportunistic investments. For more information, please visitwww.cousins.com.

Job Summary:

The General Manager is responsible for the operation and management of a group of properties, which include: planning, organizing, and controlling administration, operations, and fiscal management of the assigned property(ies). In addition, this role has overall responsibility to ensure the on‑site property team is managing operations and maintenance; life safety; property appearance; human resource administration as assigned; lease administration; accounting and finance; security; parking; customer relations; all contractual services and properties performance. Specific duties and measurement methodologies may vary by property.

This position is located in Nashville, TN. This is not a remote or hybrid position. Relocation assistance may be provided to candidates who currently reside outside the Nashville area.

Responsibilities:

• Visit sites on a regular basis to mentor Property Managers and monitor ongoing issues at the properties.
• Aids marketing and leasing personnel as needed.
• Develop and maintain ongoing, meaningful communications with the Accounting, Development and Marketing/Leasing Departments.
• Assures compliance with portfolio operating procedures.
• Develop and maintain relationship with local associations serving the needs of the property.
• Responsible for leadership/development of direct reports including formal and informal performance reviews and coaching.
• Serve as team leader and actively demonstrate and foster SPADE values.
• The General Manager is expected to be thoroughly conversant with and knowledgeable of the following aspects of property management:

• Customer Relations
• Contract Services Administration
• Lease Administration
• Leasing (strategies) set by company policy
• Escalations
• Remodeling
• Engineering and Preventive Maintenance to include establishing PM Programs
• Energy Management and Utility Usage
• Accounting and Finance
• Budgeting
• Activity and Variance Reports
• Security
• Emergency Procedures & Disaster Recovery
• Policy Manual and Administration
• Insurance (coverage and liability)
• Garage and/or Parking Operations
• Operations Sequence
• Personnel Administration
• Training
• Employee Relations
• Management Skills
• Codes and Regulations
• Landscape and Grounds Maintenance

The above statements are intended only to describe the general nature of the job and should not be construed as an all‑inclusive list of position responsibilities.

QualificationsRequired or Preferred Knowledge, Skills, and Abilities:

• A minimum of 7 years of overseeing property management in a portfolio of at least 750,000 square feet of commercial office space is required.
• A high school diploma and a valid driver’s license are required.
• Associate or Bachelor's degree is preferred.
• To perform this job successfully, the incumbent must work well with others and interact positively with customers. The incumbent must possess excellent communication skills; must be detail‑oriented and well organized; and must have the ability to manage time, people, and multiple projects efficiently and achieve the required results.
• The candidate must demonstrate ability to analyze monthly and quarterly financial reporting, cost‑benefit analysis, budget forecasting and prepare annual budgets in excess of $12 million.
• Customer build out/construction administration and management experience preferred.
• Proficient use of Microsoft Office suite (including Word, Excel, PowerPoint, and Outlook) is required.
• Professional designation from either BOMA or IREM is preferred.
• Proven writing and verbal communication skills. Strong grammatical and practical use of the English language.
• The incumbent must be able to define problems, collect data, establish facts, and draw valid conclusions.
• Customer Service –Demonstrate optimum customer service delivery while performing all job functions.
• Responsiveness– Need to perform responsibilities with an acute sense of urgency to meet the needs of others; respond to solve problems; willing to accept a variety of tasks associated with this position and be flexible.
• Integrity- Demonstrate sound business ethics; consistently comply with organizational values; protect confidential information.
• Communication- Able to clearly express ideas; present verbal information in a straightforward manner; ask questions in order to open channels of communication; listen to understand perspective of others.

Cousins is an equal opportunity employer where employment decisions are based on merit, qualifications, and aptitude. The Company does not discriminate in employment opportunities or employment practices on the basis of race, color, religion, creed, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin or ancestry, physical or mental disability, veteran status, age, genetic information, or any other class or characteristic protected by federal, state, or local law