General Manager

Sofive; Mount Laurel Township (NJ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Bonus incentives

Medical & 401K

Career growth

Job summary

Sofive Mount Laurel is seeking a General Manager to lead day-to-day operations at our indoor soccer facility in Mount Laurel, NJ. You will drive exceptional customer experiences, manage a dynamic team, and uphold Sofive's high standards.

Responsibilities include overseeing daily operations, hiring and training staff, and driving local marketing to boost participation and revenue. A passion for soccer and proven leadership are essential.

Qualifications

• 5+ years of management experience in sports, recreation, hospitality, or related field.
• Proven leadership with diverse teams.
• Bachelor's degree strongly preferred.

Responsibilities

• Oversee daily operations to ensure a smooth, customer-first experience.
• Hire, train, and lead center staff.
• Conduct weekly staff and management meetings.
• Drive local marketing and sales initiatives to boost participation.
• Monitor KPIs, payroll, inventory, and expenses.
• Maintain compliance with company policies and safety standards.
• Perform daily facility walk-throughs to ensure cleanliness and safety.
• Support continuous development of Sofive's operating standards.
• Take on additional responsibilities to meet business goals.

Skills

Management experience

Leadership

Customer-centric

Excellent communication

Organized and detail-oriented

Revenue target attainment

Education

Bachelor's degree

Tools

Microsoft Office

Google Workspace

Job description

Sofive, the home of 5-a-side soccer; a new kind of soccer center. We make "the beautiful game" more available than ever before for soccer and fitness enthusiasts by providing easy access to the highest quality, 5-a-side, all-season soccer centers.

We are a growing startup that is developing state-of-the-art soccer centers - modern sport complexes with small-sided soccer fields. We have 22 sites to date, with many more in the pipeline.

Integrity is the backbone of our organization. We value reliability and professionalism in our partnerships with businesses and team members. And of course, we are passionate about soccer!

Resonate with this? Then let's connect. Learn more here and on our website. Find open positions and come grow with a technology empowered, community minded organization that is passionate and knowledgeable about the soccer industry. Sofive is soccer. Non‑stop.

General Manager

Location: Mount Laurel, NJ

Position Overview

As the General Manager of Sofive Mount Laurel, you will lead all day-to-day operations of our indoor soccer facility. This role is critical in delivering exceptional customer experiences, managing a dynamic team, driving local revenue, and upholding Sofive's high operational standards.

Key Responsibilities

• Oversee all daily operations to ensure a smooth, efficient, and customer-first experience
• Hire, train, and lead all center staff (Assistant Managers, Duty Managers, Program Coordinators, Sports Associates, and Service Representatives)
• Conduct weekly staff and management meetings for alignment and communication
• Drive local marketing and sales initiatives to boost participation and community engagement
• Monitor KPIs, manage payroll and inventory, control supply expenses, and ensure timely bank deposits
• Operate within budget and maintain strict compliance with company policies and procedures
• Perform daily facility walk-throughs to ensure cleanliness, safety, and operational excellence
• Support the continuous development and improvement of Sofive's operational standards
• Take on additional responsibilities as needed to meet business goals

Qualifications

• Deep passion for and understanding of the soccer industry
• 5+ years of management experience, preferably in sports, recreation, hospitality, or a related field
• Proven leadership ability with experience managing diverse teams
• Excellent communication skills with a customer-centric mindset
• Highly organized, detail-oriented, and committed to delivering a top-tier customer experience
• Demonstrated success in meeting or exceeding revenue and operational targets
• Bachelor's degree strongly preferred
• Proficiency in Microsoft Office and Google Workspace tools

What We Offer

• Bonus Structure: Performance-based incentives
• Benefits: Comprehensive benefits package, including medical coverage and 401K
• Growth: Opportunity to grow within a fast-paced, soccer-centric company