General Manager

Emporia; Mililani Town (HI); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Paid Time Off (PTO)

Tuition assistance

Free uniforms

Employee discounts

Wellness resources

Training & development

Job summary

UFC GYM in Mililani, Hawaii seeks a General Manager to lead operations, sales, and member experience. You will recruit and develop a high-performance team, drive monthly memberships, and ensure financial success while maintaining brand standards.

The role emphasizes coaching, strategic planning, payroll management, and adherence to safety protocols. Competitive salary, benefits, and opportunities for advancement are offered.

Qualifications

• 3-5 years of sales experience and 2-3 years in management supervising 3-10 employees.
• Proficiency in Microsoft Office/Google Workspace and gym-specific financial metrics.
• High School Diploma or GED; bachelor's degree preferred.
• Ability to stand for 8-12 hours and lift between 50-120 lbs.

Responsibilities

• Recruit and hire top-tier managers and staff.
• Coach and mentor to drive career growth and team engagement.
• Ensure brand standards and member experience in a safe, fun environment.

Skills

Sales leadership

Team development

Financial literacy

Strategic planning

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Google Workspace

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development
• Wellness resources

We Empower the Fighting Spirit in You!

The General Manager (GM) is the leader of the gym, responsible for the overall financial success, operational excellence, and the quality of the member experience. You will recruit, develop, and lead a high-performance team that reflects the UFC GYM brand and values.

What We Offer

• Competitive Salary & Performance Bonuses
• Comprehensive Benefits: Health, Dental, and Vision insurance (for eligible employees)
• Work-Life Balance: Paid Time Off (PTO) and flexible scheduling
• Growth: Tuition assistance and opportunities for career advancement
• Perks: Free uniforms, employee discounts, and wellness resources

Key Responsibilities

Team Leadership & Development

• Recruit & Hire: Identify and onboard top-tier talent for department managers and front-line staff.
• Coach & Mentor: Conduct regular planning sessions and performance reviews to drive long-term career growth and team engagement.
• Culture: Maintain a fun, safe, and community-focused environment for both members and staff.

Sales & Financial Performance

• Drive Revenue: Ensure the team hits monthly targets for new memberships, private coaching attachments (25%), and Ultimate Mix (40%).
• Lead Management: Oversee lead generation and appointment setting to maintain a 50% guest conversion rate.
• Strategic Planning: Collaborate with senior leadership to develop and execute financial and operating plans.

Operations & Member Experience

• Brand Standards: Be a visible role model on the floor, gathering member feedback and ensuring the gym remains in top-tier condition.
• Problem Solving: Resolve elevated member concerns on the spot and coach the team to prevent recurrence.
• Administration: Manage payroll, overtime approvals, and ensure all company policies and safety protocols are strictly followed.

Qualifications

• Experience: 3-5 years of sales experience and 2-3 years in management supervising at least 3-10 employees.
• Skills: Proficiency in Microsoft Office/Google Workspace and a strong understanding of gym-specific financial metrics (revenue, payroll, and ratios).
• Education: High School Diploma or GED required; bachelor's degree preferred.
• Physical: Ability to stand for 8-12 hours and lift between 50-120 lbs.