General Manager

UFC GYM; Mililani Town (HI); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Free uniforms

Employee discounts

Tuition assistance

Career advancement

Job summary

UFC GYM Mililani Town seeks a General Manager to lead daily operations, drive financial growth, and deliver an outstanding member experience on the gym floor.

You will recruit, develop, and coach a high‑performing team, manage payroll and safety policies, and partner with the franchise to hit monthly targets for memberships and services.

Qualifications

• 3-5 years of sales experience and 2-3 years in management.
• Experience supervising 3-10 employees.
• Ability to stand 8-12 hours and lift 50-120 lbs.

Responsibilities

• Lead and develop a high-performing team of department managers and staff.
• Drive monthly targets for memberships, coaching attachments, and services.
• Oversee lead generation and appointment setting to maintain target conversion rates.
• Ensure brand standards and maintain a safe, welcoming gym environment.
• Manage payroll, overtime approvals, and compliance with company policies.

Skills

Sales experience

Management supervision

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office

Google Workspace

Job description

We Empower the Fighting Spirit in You!

The General Manager (GM) is the leader of the gym, responsible for the overall financial success, operational excellence, and the quality of the member experience. You will recruit, develop, and lead a high-performance team that reflects the UFC GYM brand and values.

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development
• Wellness resources

What We Offer

• Competitive Salary & Performance Bonuses
• Comprehensive Benefits: Health, Dental, and Vision insurance (for eligible employees)
• Work-Life Balance: Paid Time Off (PTO) and flexible scheduling
• Growth: Tuition assistance and opportunities for career advancement
• Perks: Free uniforms, employee discounts, and wellness resources

Team Leadership & Development

• Recruit & Hire: Identify and onboard top-tier talent for department managers and front-line staff.
• Coach & Mentor: Conduct regular planning sessions and performance reviews to drive long-term career growth and team engagement.
• Culture: Maintain a fun, safe, and community-focused environment for both members and staff.

Sales & Financial Performance

• Drive Revenue: Ensure the team hits monthly targets for new memberships, private coaching attachments (25%), and Ultimate Mix (40%).
• Lead Management: Oversee lead generation and appointment setting to maintain a 50% guest conversion rate.
• Strategic Planning: Collaborate with senior leadership to develop and execute financial and operating plans.

Operations & Member Experience

• Brand Standards: Be a visible role model on the floor, gathering member feedback and ensuring the gym remains in top-tier condition.
• Problem Solving: Resolve elevated member concerns on the spot and coach the team to prevent recurrence.
• Administration: Manage payroll, overtime approvals, and ensure all company policies and safety protocols are strictly followed.

Qualifications

• Experience: 3-5 years of sales experience and 2-3 years in management supervising at least 3-10 employees.
• Skills: Proficiency in Microsoft Office/Google Workspace and a strong understanding of gym-specific financial metrics (revenue, payroll, and ratios).
• Education: High School Diploma or GED required; bachelor’s degree preferred.
• Physical: Ability to stand for 8-12 hours and lift between 50-120 lbs.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.