General Manager

UFC Gym; Hilo (HI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Wellness resources

Paid time off

Job summary

F45 Training CP006504 in Hilo, Hawaii, is seeking a General Manager to lead the gym's operational and financial success. This role involves recruiting, developing, and managing a high-performance team in line with UFC GYM values. Candidates should have 3-5 years of sales experience and 2-3 years of management experience. The position offers competitive salary, performance bonuses, and comprehensive benefits including health insurance and opportunities for career advancement.

Qualifications

• 3-5 years of sales experience in a fast-paced environment.
• 2-3 years in management supervising a team of 3-10 employees.
• Physical capability to stand for 8-12 hours and lift between 50-120 lbs.

Responsibilities

• Recruit and onboard top-tier talent for department managers and staff.
• Ensure the team meets monthly targets for new memberships.
• Maintain gym standards and resolve member concerns promptly.

Skills

Proficiency in Microsoft Office/Google Workspace

Understanding of gym-specific financial metrics

Education

High School Diploma or GED

Bachelor’s degree (preferred)

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development
• Wellness resources
• Paid time off

We Empower the Fighting Spirit in You!

The General Manager (GM) is the leader of the gym, responsible for the overall financial success, operational excellence, and the quality of the member experience. You will recruit, develop, and lead a high-performance team that reflects the UFC GYM brand and values.

What We Offer

• Competitive Salary & Performance Bonuses
• Comprehensive Benefits: Health, Dental, and Vision insurance (for eligible employees)
• Work-Life Balance: Paid Time Off (PTO) and flexible scheduling
• Growth: Tuition assistance and opportunities for career advancement
• Perks: Free uniforms, employee discounts, and wellness resources

Key Responsibilities

Team Leadership & Development

• Recruit & Hire: Identify and onboard top-tier talent for department managers and front-line staff.
• Coach & Mentor: Conduct regular planning sessions and performance reviews to drive long-term career growth and team engagement.
• Culture: Maintain a fun, safe, and community-focused environment for both members and staff.

Sales & Financial Performance

• Drive Revenue: Ensure the team hits monthly targets for new memberships, private coaching attachments (25%), and Ultimate Mix (40%).
• Lead Management: Oversee lead generation and appointment setting to maintain a 50% guest conversion rate.
• Strategic Planning: Collaborate with senior leadership to develop and execute financial and operating plans.

Operations & Member Experience

• Brand Standards: Be a visible role model on the floor, gathering member feedback and ensuring the gym remains in top-tier condition.
• Problem Solving: Resolve elevated member concerns on the spot and coach the team to prevent recurrence.
• Administration: Manage payroll, overtime approvals, and ensure all company policies and safety protocols are strictly followed.

Qualifications

• Experience: 3-5 years of sales experience and 2-3 years in management supervising at least 3-10 employees.
• Skills: Proficiency in Microsoft Office/Google Workspace and a strong understanding of gym-specific financial metrics (revenue, payroll, and ratios).
• Education: High School Diploma or GED required; bachelor’s degree preferred.
• Physical: Ability to stand for 8-12 hours and lift between 50-120 lbs.