General Manager

Darden Restaurants Inc.; Metairie, Northern (LA, KY); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Management incentive plan

401(k) with company match

Generous paid time off

Training and leadership development

Dining discounts

State Benefits Overview

Job summary

Ruth's Chris Metairie is seeking an experienced General Manager to lead daily operations, ensure guest satisfaction, and manage financial performance in a high-volume steakhouse setting.

You will supervise front and back of house, control costs, develop staff, and maintain brand standards while delivering exceptional dining experiences.

This role offers comprehensive benefits and incentives through the Management Incentive Plan, with opportunities for career growth within Darden Restaurants.

Qualifications

• Hospitality leadership background preferred.
• Strong guest-service orientation and communication skills.

Responsibilities

• Conduct facility walk-through to ensure clean, safe, guest-friendly atmosphere.
• Complete administrative duties: emails, invoices, deliveries, sales reports, payroll, budgets.
• Review daily sales reports and ensure accuracy; resolve discrepancies and ensure financials are submitted on time.
• Communicate with management, regional leadership and corporate staff about issues affecting operations.
• Schedule staff based on forecasted volume and business needs; ensure proper staffing levels.
• Oversee kitchen and bar line checks; review inventory with Chef and ensure quality and quantity of food.
• Set and monitor budgets; drive profit and cost control measures; take corrective actions as needed.
• Lead pre-shift meetings; communicate menu changes, promotions and issues to staff.
• Provide motivation, feedback and development to team; rotate through stations to supervise service.
• Engage with guests to ensure a 'Raving Fan' experience and promptly resolve concerns.
• Perform closing duties including tips and payroll entries; submit reports and communicate important issues for the next shift.
• Facilitate weekly manager meetings to review staffing, development and operational plans.

Job description

# General Manager3633 Veterans Blvd, Metairie LA 70002-5839## Job Description**For this position, pay will be variable by location - See additional job details and benefits below********Are you ready for the best job ever?**Ruth’s Chris defined The American Steak House in 1965 and continues to set the standard for premier dining and empowering workplace culture. Take this opportunity to join the best of the best and advance your hospitality career by joining a company committed to helping you grow along with us, and great benefits like:* Health, Dental and vision insurance* Management Incentive Performance Plan* 401 (k) retirement plan with company match* Generous paid time off* Training and leadership development program* Dining discounts* State Benefits Overview**ESSENTIAL JOB FUNCTIONS:*** Conduct facility walk through (interior and exterior) to ensure a clean, safe and guest-friendly atmosphere and ambiance. Ensure that required housekeeping tasks and maintenance programs are completed as required. Identify and address any problems and/or needed repairs.* Complete administrative office work to include answering emails and voicemails, entering sales reports, paying invoices, checking deliveries, etc.* Review previous day’s sales reports to ensure accuracy; investigate and resolve any discrepancies. Ensure that all financial information, daily sales/deposits, budgets, invoices, receiving sheets, payroll and all other administrative requirements are completed and submitted according to the procedures and due dates set by the Regional Vice President and/or Corporate Staff.* Proactively and effectively communicate (to his/her management team, team members, Regional Vice President, and members of the corporate staff) any discrepancies, unusual information/occurrences or other necessary information regarding the effective operation of the business. Assures there are no surprises.* Review reservations and events scheduled for each day to ensure proper staffing based on projected volume.* Perform kitchen and bar line check to ensure proper quality and quantity of food products; review inventory needs with Chef.* Set, submit and achieve budgeted sales and profit levels for the restaurant. Review financial results against monthly and quarterly budget goals to ensure efficient operations and that all expenditures and costs remain within budgeted and cost guidelines. Create plans to achieve goals and review plans with team. Take immediate action to correct any deviation from financial budgets and performance.* Conduct pre-shift meeting to review menu changes, specials, promotions, contests and/or problems with staff.* Provide motivational leadership, communication and follow up to staff to ensure proper execution and commitment to company standards in all aspects of the operation.* Rotate through the stations of the restaurant (host, bar, dining, kitchen) throughout service to monitor activities and provide communication and feedback to team.* Interact regularly with the guests to inquire about meal and make acquaintances. Respond promptly to guest needs or complaints, and resolve matters expeditiously to ensure a “Raving Fan” experience.* Complete closing duties to include entering tips, credit cards, and payroll; submit sales reports to Corporate; walk through restaurant to ensure proper closing procedures are followed, including cleaning all areas of the restaurant, performing money counts, and leaving detailed communication for the next shift regarding any open or important issues.* Facilitate weekly manager’s meeting to review staffing, development, and training needs and discuss the restaurant’s operating plan, objectives and results.