General Manager

Darden Restaurants Inc.; Fresno (CA); On-site; USD 88,000 - 95,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k) with company match

Generous paid time off

Dining discounts

Training and leadership development

Job summary

Ruth’s Chris is seeking a General Manager in Fresno to lead daily restaurant operations, ensure guest satisfaction, and drive financial performance. You will oversee staff, budgeting, inventory, and standards to deliver exceptional hospitality.

The role emphasizes hands-on leadership, cross-functional collaboration, and the continuous development of a high-performing team in a high-volume dining environment.

Responsibilities

• Conduct facility walk through (interior and exterior) to ensure a clean, safe and guest-friendly atmosphere and ambiance.
• Complete administrative office work including answering emails and voicemails, entering sales reports, paying invoices, checking deliveries.
• Review previous day’s sales reports to ensure accuracy; investigate and resolve discrepancies; manage budgets, payroll and financial reporting.
• Communicate discrepancies or issues to management, regional VP and corporate staff to ensure smooth operations.
• Review reservations and events to ensure proper staffing based on projected volume.
• Perform kitchen and bar line checks; review inventory needs with Chef.
• Set, submit and achieve budgeted sales and profit levels and monitor against budgets.
• Conduct pre-shift meetings to review menu changes, promotions and staff issues.
• Provide motivational leadership, communication and follow up to ensure standards are met.
• Rotate through restaurant stations to monitor activities and provide feedback.
• Interact with guests to ensure a ‘Raving Fan’ experience and resolve issues promptly.
• Complete closing duties including tips, credit cards, payroll, and reporting; communicate with the next shift.

Skills

Leadership

Guest service

Budget management

Communication

Staff development

Job description

# General Manager7844 North Blackstone Avenue, Fresno CA 93720-4308## Job Description** $88000 per year - $95000 per year ********Are you ready for the best job ever?**Ruth’s Chris defined The American Steak House in 1965 and continues to set the standard for premier dining and empowering workplace culture. Take this opportunity to join the best of the best and advance your hospitality career by joining a company committed to helping you grow along with us, and great benefits like:* Health, Dental and vision insurance* Management Incentive Performance Plan* 401 (k) retirement plan with company match* Generous paid time off* Training and leadership development program* Dining discounts* State Benefits Overview**ESSENTIAL JOB FUNCTIONS:*** Conduct facility walk through (interior and exterior) to ensure a clean, safe and guest-friendly atmosphere and ambiance. Ensure that required housekeeping tasks and maintenance programs are completed as required. Identify and address any problems and/or needed repairs.* Complete administrative office work to include answering emails and voicemails, entering sales reports, paying invoices, checking deliveries, etc.* Review previous day’s sales reports to ensure accuracy; investigate and resolve any discrepancies. Ensure that all financial information, daily sales/deposits, budgets, invoices, receiving sheets, payroll and all other administrative requirements are completed and submitted according to the procedures and due dates set by the Regional Vice President and/or Corporate Staff.* Proactively and effectively communicate (to his/her management team, team members, Regional Vice President, and members of the corporate staff) any discrepancies, unusual information/occurrences or other necessary information regarding the effective operation of the business. Assures there are no surprises.* Review reservations and events scheduled for each day to ensure proper staffing based on projected volume.* Perform kitchen and bar line check to ensure proper quality and quantity of food products; review inventory needs with Chef.* Set, submit and achieve budgeted sales and profit levels for the restaurant. Review financial results against monthly and quarterly budget goals to ensure efficient operations and that all expenditures and costs remain within budgeted and cost guidelines. Create plans to achieve goals and review plans with team. Take immediate action to correct any deviation from financial budgets and performance.* Conduct pre-shift meeting to review menu changes, specials, promotions, contests and/or problems with staff.* Provide motivational leadership, communication and follow up to staff to ensure proper execution and commitment to company standards in all aspects of the operation.* Rotate through the stations of the restaurant (host, bar, dining, kitchen) throughout service to monitor activities and provide communication and feedback to team.* Interact regularly with the guests to inquire about meal and make acquaintances. Respond promptly to guest needs or complaints, and resolve matters expeditiously to ensure a “Raving Fan” experience.* Complete closing duties to include entering tips, credit cards, and payroll; submit sales reports to Corporate; walk through restaurant to ensure proper closing procedures are followed, including cleaning all areas of the restaurant, performing money counts, and leaving detailed communication for the next shift regarding any open or important issues.* Facilitate weekly manager’s meeting to review staffing, development, and training needs and discuss the restaurant’s operating plan, objectives and results.