GENERAL MANAGER

Wyndham Hotels & Resorts; Metairie (LA); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a dynamic team as a General Manager at a leading hotel where you will drive profitability through effective management and guest satisfaction. In this role, you will oversee daily operations, ensuring that all departments meet their productivity targets while fostering a positive environment for both guests and staff. Your leadership will empower employees through training and development, creating a culture of excellence. This is a fantastic opportunity to make a significant impact in a thriving hospitality environment, where your contributions will directly influence the success of the hotel and enhance the guest experience.

Qualifications

• 6+ years of progressive experience in hotel management or related field.
• Strong background in revenue generation and cost control.

Responsibilities

• Oversee hotel operations focusing on profitability and guest satisfaction.
• Conduct staff meetings and training sessions for employee development.

Skills

Hotel Management

Revenue Generation

Cost Control

Guest Satisfaction

Employee Development

Education

4-year college degree

2-year college degree

Job description

The Wyndham Garden Barone Plaza, located at 201 Baronne St, is now hiring for a General Manager.

JOB SUMMARY

The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.

QUALIFICATION STANDARDS

Education & Experience:

1. At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience.

DUTIES & FUNCTIONS

Essential (partial list):

1. Tour the operating departments daily, making adjustments as needed via department heads.
2. Conduct weekly staff meetings, including weekly training sessions presented by managers and self, using the steps to effective training according to Expotel standards, and the review of previous and future sales and operations efforts.
3. Meet all financial review dates and corporate-directed programs in a timely fashion.
4. Hold a monthly financial review with all department managers.
5. Ensure that all department heads maintain budgeted productivity levels and Expotel standard checkbook accounting procedures.
6. Develop managers for future advancement through competency training and corporate-sponsored training programs.
7. Maintain Direct contact with and monitor the development of management trainees.
8. Adhere to all Expotel policies and procedures and train new managers to ensure compliance.
9. Oversee and assist in the Expotel budget process, as required.
10. Ensure that training in service standards is taking place in each department using the steps to effective training according to Expotel standards, including compliance in all departments to Expotel Standard of the Week training.
11. Assist in creating a positive team-oriented environment that focuses on the guest, through employee development and motivation.
12. Inspect rooms regularly (weekly at a minimum) with both the Director of Rooms and Director of Engineering.
13. Ensure complete processing of invoices daily by using the A/P process.
14. Ensure that all appropriate information for financial documents is received each month, by the Corporate Office in compliance with the monthly accounting calendar.
15. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
16. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees.