General Manager

Jimmy John's Sandwiches; Mayfield Heights (OH); On-site; USD 48,000 - 68,000; Full time

Job summary

Jimmy John's Sandwiches General Manager role at Mayfield Heights, OH oversees in-store operations, staffing, food safety, and inventory. You lead by example, ensuring 100% integrity of systems, procedures and brand compliance while driving performance across all shifts.

The position emphasizes strong leadership, coaching, and ability to manage costs, protect assets, and deliver exceptional guest experiences in a fast-paced environment.

Qualifications

• Must be able to work a 40+ hour week.
• 18 years of age with valid driver license and clean driving record.
• Basic understanding of Microsoft Word, Excel, Outlook, and Adobe Acrobat.
• Capable of training all store roles as needed.
• Ability to handle fast-paced and high stress situations.

Responsibilities

• Oversee staffing, scheduling and daily store operations.
• Ensure food safety, inventory control and budget adherence.
• Coach and develop team members to meet standards.
• Maintain brand compliance and cash handling accuracy.

Skills

Leadership

Staffing & scheduling

Food safety

Inventory management

COGS management

Cash handling

Brand compliance

Training & coaching

Decision making

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Adobe Acrobat

Job description

General Managers oversee all aspects of in-store operations, including but not limited to staffing/scheduling, food safety, inventory/stock ordering, COGS management, cash handling and brand compliance. The General Manager is responsible for ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently. General Managers must be self-motivated individuals who have superior leadership skills and execute systems and procedures with 100% integrity.

Requirements:

• Ability to work a 40+ hour week
• At least 18 years of age, with valid driver license and clean driving record
• Basic understanding of Microsoft Word, Microsoft Excel, Microsoft Outlook, and Adobe Acrobat
• Must be able to perform, teach and train all aspects of Assistant Manager, PIC, InShopper and Delivery Driver positions, as needed
• Ability to handle fast-paced and high stress situations in the store
• Organize and establish priorities in the store with minimal supervision
• Willing to coach and task-manage employees on store operations

Additional Requirements:

• Must be at least 18 years of age, have a valid driver license, car and clean driving record
• Must be able to lift 30-40 lbs. regularly throughout shifts
• Ability to stand, bend, reach and scoop through-out assigned shift
• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F

1314 SOM Ctr Rd, Mayfield Heights, OH 44124, USA