General Manager

Lunova Group; Madison (WI); On-site; USD 165,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Paid parental leave

Tuition reimbursement

Job summary

Lunova Group is seeking a General Manager in Madison, WI to lead branch operations, drive profitable growth, and manage P&L across multiple lines of business. You will oversee department leaders, shape performance, and collaborate with regional leadership to deliver outstanding results.

This role requires strategic oversight, customer relationship management, and a strong focus on safety and compliance across operations and teams.

Qualifications

• Bachelor’s degree required.
• Experience leading a branch or P&L-driven operation.
• Master’s degree is a plus.

Responsibilities

• Lead Branch Operations: direct department managers and supervisors to ensure execution across the branch.
• Own Financial Performance: manage the P&L and ensure revenue, EBIT, gross margin, and budget commitments.
• Drive Growth & Retention: expand revenue, strengthen market performance, oversee customer retention, and engage key accounts.
• Build Customer & Market Relationships: maintain relationships with clients, owners, and stakeholders.
• Develop & Manage the Team: lead, coach, and evaluate managers and employees; ensure accountability.
• Champion Safety & Compliance: uphold safety-first culture and compliance with codes and laws.
• Cross Functional & Business Oversight: coordinate with regional and corporate teams and approve key contracts.

Skills

P&L Leadership

Leadership

Financial Analysis

Strategic Growth

Team Development

Education

Bachelor's degree

Master's degree (preferred)

Job description

$165,000 –$200,000 Base + Bonus | Comprehensive Benefits | Full P&L Leadership of the Madison Branch

Ready to lead a full branch operation, drive profitable growth, and shape performance across multiple business lines?

Our client, a leader in the elevator industry, is seeking a General Manager to oversee branch operations, financial performance, customer relationships, and team development in Madison, WI.

This role carries full P&L responsibility and strategic oversight across all lines of business. You’ll lead department managers and supervisors while setting branch priorities and supporting consistent execution. You’ll also work closely with regional leadership to drive revenue growth, profitability, safety, customer retention, and operational performance.

Why Join Our Client?

• Branch Leadership & Business Impact: Lead the full branch operation with direct influence on financial performance, team development, customer retention, and long-term market growth.
• Team & Organizational Support: Partner with experienced regional and corporate leaders across operations, sales, finance, safety, HR, and other key functions.
• Competitive Compensation & Benefits: Competitive base salary and bonus opportunity, medical, dental, and vision coverage, 401(k) with company match, paid time off, paid parental leave, tuition reimbursement, and additional company-sponsored benefits.

What You’ll Own:

• Lead Branch Operations: Direct department managers and supervisors, set priorities, and ensure consistent execution across the branch.
• Own Financial Performance: Manage the P&L, monitor departmental results, and ensure revenue, EBIT, gross margin, and budget commitments are achieved.
• Drive Growth & Retention: Expand revenue, strengthen market performance, oversee customer retention efforts, and engage directly with key or at-risk accounts.
• Build Customer & Market Relationships: Maintain strong relationships with clients, consultants, building owners, property managers, prospects, and other key stakeholders.
• Develop & Manage the Team: Lead, coach, and evaluate managers and employees while supporting accountability and consistent performance across union and non-union teams.
• Champion Safety & Compliance: Reinforce a safety-first culture and maintain compliance with company standards, elevator codes, labor requirements, employment laws, and applicable regulations.
• Cross Functional & Business Oversight: Work with regional and corporate teams across operations, sales, accounting, safety, HR, legal, and labor relations while maintaining approval authority for contracts, pricing, purchasing, credits, and other key branch decisions.

What You’ll Bring to the Team:

• P&L & Operational Leadership: Proven experience leading a branch, business unit, or operation with responsibility for financial performance, profitability, and day-to-day execution.
• People Leadership: Demonstrated success developing managers and teams, driving accountability, and managing performance across multiple functions.
• Growth & Customer Management: Experience driving revenue growth, strengthening customer relationships, and supporting retention and business development.
• Business Judgment: Strong analytical and decision-making skills with the ability to evaluate performance, identify opportunities, and execute improvements.
• Education: Bachelor’s degree required. Master’s degree is a plus.

Relevant backgrounds may include elevator operations, HVAC, mechanical contracting, fire and life safety, technical services, or other multi-functional service businesses. Experience as a General Manager, Branch Manager, Director of Operations, Regional Manager, District Manager, or other P&L-focused operational leader is highly relevant to this opportunity.