General Manager

SURGE Staffing; Macon (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

SURGE Staffing is seeking a hands-on Warehouse Supervisor to lead daily operations, supervise staff, and ensure peak efficiency in order fulfillment and customer satisfaction. You will design workflows, manage inventory, and coordinate with drivers to secure timely deliveries.

The ideal candidate has proven leadership, problem-solving skills, and the ability to collaborate across departments to meet productivity and quality goals while maintaining a safe work environment.

Qualifications

• Three or more years of experience in a warehouse role managing hourly employees.
• Proficiency with warehouse procedures and policies.
• Excellent problem-solving skills and leadership qualities.
• Ability to work collaboratively with all levels of company staff.
• Ability to deliver effective feedback, both written and verbal.

Responsibilities

• Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service.
• Schedule and oversee the warehouse team, and manage the flow and quality of work to maximize efficiency and minimize overtime
• Inspect equipment, tools, and machinery regularly, and oversee general maintenance when necessary.
• Meet regularly with warehouse leads to analyze productivity and develop actionable loss-prevention plans.
• Oversee and manage logistics for transporting products to customers and company facilities, communicating with drivers and air partners to ensure efficient delivery of packages

Skills

Experience managing hourly employees

Warehouse procedures

Problem-solving

Leadership

Collaboration

Verbal and written feedback

Education

Associate degree in logistics or supply chain management

Tools

SCM+ for warehouses

Forklift license

Job description

• Ensure the warehouse operates at peak efficiency, with customer satisfaction as the primary goal, by supervising, organizing, and training warehouse employees and establishing, monitoring, and managing operational goals.
• Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory, gate processes, and shipping methods.s
• Train and manage the warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals.
• Oversee daily operations while controlling and managing inventory and logistics.
• Review and prepare workflows, staffing requirements, space allocations, equipment layouts, and action plans that meet company standards for productivity, quality, and customer service.
• Maintain a safe and healthy work environment by establishing and enforcing standards and procedures and by complying with legal regulations.ns

Responsibilities

• Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service.
• Schedule and overseethe warehouse team, and manage the flow and quality of work to maximize efficiency and minimize overtime
• Inspect equipment, tools, and machinery regularly, and oversee general maintenance when necessary.
• Meet regularly with warehouse leads to analyze productivity and develop actionable loss-prevention plans.n
• Oversee and manage logistics for transporting products to customers and company facilities, communicating with drivers and air partners to ensure efficient delivery of packages

Required skills and qualifications

• Three or more years of experience in a warehouse role managing hourly employees
• Proficiency with warehouse procedures and policies
• Excellent problem-solving skills and leadership qualities
• Ability to work collaboratively with all levels of company staff
• Ability to deliver effective feedback, both written and verbal

Preferred skills and qualifications

• Associate’s degree (or equivalent) in logistics or supply chain management
• Proficiency with SCM+ for warehouses
• License to operate a forklift
• Ability to communicate in more than one language