General Manager

International Restaurant Management Group (IRMG); Lombard (IL); On-site; USD 70,000 - 100,000; Full time

Job summary

International Restaurant Management Group (IRMG) is seeking a General Manager in Lombard, IL to oversee day-to-day restaurant operations, ensuring efficiency and adherence to company standards. You will lead recruitment, manage finances, and drive service excellence to deliver exceptional customer experiences.

The role emphasizes team leadership, training, and maintaining a safe, clean, and high-quality operation in a fast-paced setting.

Qualifications

• Strong interpersonal skills with a customer-first mindset.
• Excellent communication and teamwork abilities.
• Able to stay calm and focused in a fast-paced environment.
• Demonstrated leadership and people-management capabilities.

Responsibilities

• Oversee daily restaurant operations to ensure efficiency and service quality.
• Ensure compliance with company standards in all areas including product prep, service, maintenance, and safety.
• Lead recruitment and retention efforts for store-level positions.
• Maintain financial accountability and drive performance toward goals.

Job description

Company Overview:

A dynamic and growing company that specializes in creating memorable dining experiences. We are committed to fostering a diverse and inclusive workplace where every employee can thrive.

Job Summary

As a General Manager, you’ll oversee daily restaurant operations, ensuring efficiency and compliance with company standards in areas like product preparation, customer service, facility maintenance, and inventory management. You’ll lead team recruitment and retention efforts while maintaining financial accountability. With a focus on delivering top-quality products and exceptional service, you’ll play a key role in enhancing our customers' dining experience. We are an equal opportunity employer.

Job Responsibilities

• Overseeing daily restaurant operations to maintain efficiency and service quality.
• Ensuring compliance with company standards across all operational areas, including:
• Product preparation and delivery
• Customer relations
• Restaurant maintenance and repairs
• Inventory management
• Lead your team with effective guidance, manage recruitment for store-level positions as needed, and focus on employee retention.
• Managing financial accountability to support the restaurant’s performance goals.
• Delivering the highest quality products and exceptional service to each customer.
• Performing additional duties as needed or assigned.

Qualifications

• Consider yourself a “people person,” and enjoy meeting others.
• Love working as a team and appreciate the chance to collaborate.
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are open to learning new things.
• Are comfortable with responsibilities like cash-handling and store safety.
• Can keep cool and calm in a fast-paced, energetic work environment.
• Can maintain a clean and organized workspace.
• Have excellent communications skills.