General Manager

POP OF ROSS PARK INC; Pittsburgh (Allegheny County); On-site; USD 65,000 - 90,000; Full time

Job summary

POP OF ROSS PARK INC is seeking a General Manager to oversee daily restaurant operations in Pittsburgh, ensuring efficiency and adherence to company standards in areas such as product preparation, customer service, facility maintenance, and inventory control. The GM will lead recruitment, retention, and financial accountability to drive performance and guest satisfaction.

The role emphasizes delivering top-quality products and exceptional service, maintaining a great dining experience, and

Qualifications

• Experience leading daily restaurant operations and teams.
• Ability to manage inventory, safety, and compliance with standards.
• Strong communication and customer service focus, with financial accountability.

Responsibilities

• Oversee daily restaurant operations to ensure efficiency and quality.
• Ensure compliance with company standards across operations.
• Manage product preparation, delivery, customer relations, and maintenance.
• Lead recruitment and retention at store level; monitor financial performance.
• Safeguard inventory and drive high service levels for customers.

Skills

Leadership

Customer service

Team recruitment

Retention strategies

Cash handling

Store safety

Operations management

Inventory management

Communication

Job description

Company Overview:A dynamic and growing company that specializes in creating memorable dining experiences. We are committed to fostering a diverse and inclusive workplace where every employee can thrive.Job Summary:As a General Manager, you’ll oversee daily restaurant operations, ensuring efficiency and compliance with company standards in areas like product preparation, customer service, facility maintenance, and inventory management. You’ll lead team recruitment and retention efforts while maintaining financial accountability. With a focus on delivering top-quality products and exceptional service, you’ll play a key role in enhancing our customers' dining experience. We are an equal opportunity employer and invite you to apply!Job Responsibilities:Overseeing daily restaurant operations to maintain efficiency and service quality.Ensuring compliance with company standards across all operational areas, including:Product preparation and deliveryCustomer relationsRestaurant maintenance and repairsInventory managementLead your team with effective guidance, manage recruitment for store-level positions as needed, and focus on employee retention.Managing financial accountability to support the restaurant’s performance goals.Delivering the highest quality products and exceptional service to each customer.Performing additional duties as needed or assigned.Consider yourself a “people person,” and enjoy meeting others.Love working as a team and appreciate the chance to collaborate.Understand how to create a great customer service experience.Have a focus on quality and take pride in your work.Are open to learning new things.Are comfortable with responsibilities like cash-handling and store safety.Can keep cool and calm in a fast-paced, energetic work environment.Can maintain a clean and organized workspace.Have excellent communications skills.