General Manager

Firehouse Subs; Lacey (WA); On-site; USD 50,000 - 70,000; Full time

Job summary

Firehouse Subs is looking for a General Manager in Lacey, WA, responsible for the profitable operation of the restaurant. The role involves ensuring compliance with regulations, leading a team to deliver superior guest service, and managing restaurant profitability. This position requires strong leadership skills and a commitment to the Firehouse Subs culture.

Qualifications

• Experience in restaurant management is preferred.
• Ability to work on feet for extended periods.
• Knowledge of health and safety regulations.

Responsibilities

• Accountable for profitable operation and compliance.
• Provide leadership and training for restaurant team.
• Manage staffing, marketing, and community relations.

Skills

Leadership

Communication

Compliance Knowledge

Customer Service

Operational Management

Education

High School Diploma or Equivalent

Job description

General Manager

REPORTS TO: Owner/Franchisee

POSITION SUMMARY STATEMENT:

This position is fully accountable for the profitable operation of a Firehouse Subs Restaurant while adhering to all company guidelines and regulations.

PRINCIPLE ACCOUNTABILITIES:

• Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA and any other appropriate regulations required for the legal operation of the business.
• Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures.
• Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs “culture” of a cheerful and fun work environment and Firehouse Subs beliefs and values to adhere to and grow the mission and vision.
• Ensures the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth.
• Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner.
• Accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly.
• Accountable for the continuous training and development of the restaurant Assistant Manager and Shift Managers
• Actively participates in Local Restaurant Marketing in local trade area.
• Implements and promotes all Public Safety Foundation initiatives.
• Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• Maintains awareness and participation in community affairs to take advantage of sales and public relations opportunities.
• Represents Firehouse Subs in a professional, positive manner at all times.
• Communicates effectively to the GM/Owner any and all issues that may impact our business.
• Maintains restaurant equipment in full working order and communicates problems immediately to Owner.
• Able to work on their feet for up to 13 hours at a time.
• Able to lift up to 50 lbs.
• Any other duties assigned by the Owner.