General Manager

Crunch Fitness; Knoxville (TN); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K matched

PTO

Getaway Grant

Free Crunch membership

Discounted training

Continued education

Advancement opportunities

Job summary

Crunch Fitness in Knoxville seeks a General Manager to drive club performance, revenue growth, and talent development. You will lead a sales-driven team, oversee daily operations, andEnhance member satisfaction in a fast-paced environment.

The role emphasizes coaching for results, ownership mentality, and a strong customer-service focus while building partnerships with regional leadership. This position offers a competitive compensation plan and benefits.

Qualifications

• Proven success in sales leadership and hitting aggressive performance targets.
• Ability to develop high-performing teams and a winning culture.
• Competitive mindset with the ability to drive results under pressure.
• Lead-by-example work ethic with relentless energy and positivity.
• Strong business acumen and ownership mentality.
• Clear, confident, persuasive communication skills.
• Prior fitness management experience required.

Responsibilities

• Drive Membership Sales: Consistently achieve and exceed revenue goals by leading from the front and coaching the team.
• Lead, Develop & Motivate Your Team: Recruit, train, and mentor team members while creating accountability culture.
• Execute Club Operations: Oversee daily operations to ensure a clean, safe, high-energy environment.
• Member Experience: Ensure top-tier customer service and handle escalated member concerns.
• Performance Reporting & KPIs: Monitor metrics and drive improvements.
• Collaboration with Regional Leadership: Align with district and regional leadership on growth and ops.
• Community Outreach: Represent the brand locally and drive club traffic.

Skills

Sales leadership

Team development

Customer service

Communication

Fitness management

Ownership mindset

Leadership energy

Job description

General Manager – Fountain City Club

Job Summary

The General Manager is responsible for the overall performance of the club, including revenue growth, team development, member satisfaction, and operational excellence. This role is ideal for a sales-driven leader who thrives in a fast-paced, goal-oriented environment and is passionate about developing talent and growing business results.

Key Responsibilities

• Drive Membership Sales: Consistently achieve and exceed revenue goals by leading from the front and coaching the team to sell with confidence and urgency.
• Lead, Develop & Motivate Your Team: Recruit, train, and mentor team members while creating a culture of accountability, positivity, and performance.
• Execute Club Operations: Oversee all aspects of daily operations to ensure a clean, safe, and high-energy environment that exceeds member expectations.
• Member Experience: Ensure top-tier customer service, handle escalated member concerns, and create a welcoming environment for all.
• Performance Reporting & KPIs: Monitor daily, weekly, and monthly performance metrics and drive improvements through action plans.
• Collaboration with Regional Leadership: Align with district and regional leadership on growth goals, compliance, and operational strategies.
• Community Outreach: Represent the brand locally by building partnerships, attending events, and driving traffic to the club.

What We Look for

• Proven success in sales leadership and hitting aggressive performance targets
• A passion for developing high-performing teams and creating a winning culture
• A competitive mindset with the ability to drive results under pressure
• Relentless energy, positive attitude, and a lead‑by‑example work ethic
• Strong business acumen and ownership mentality
• Clear, confident, and persuasive communication skills
• Prior Fitness management experience required

What We Offer

• A performance‑driven compensation plan (Salary + Bonus) Earning Potential up to $140K (Avg. $90K)
• Medical, Dental, Vision & Life Insurance
• 401K matched and PTO
• $1000 Getaway Grant (GM & PTM only)
• Free Crunch membership + discounted training
• Continued education and advancement opportunities
• A chance to be part of one of the most aggressive growth stories in fitness

Equal Opportunity Employer

Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.