General Manager

LHH; Kansas City (MO); On-site; USD 90,000 - 130,000; Full time

Job summary

LHH in the United States seeks an experienced Regional Manager to oversee performance, operations, and leadership development across multiple studio locations within an assigned region.

The role is hands-on and highly visible, focusing on owning regional results, coaching General Managers, and driving sales in a fast-paced, membership-driven environment.

Qualifications

• Minimum 2 years of multi-unit leadership experience.
• Proven experience managing multiple locations and developing leaders.
• Strong sales background with revenue growth track record.
• Experience in fitness, boutique fitness, retail, hospitality or wellness environments preferred.
• Strong business acumen with financial and operational metrics knowledge.

Responsibilities

• Oversee day-to-day performance and operations of multiple studio locations.
• Directly manage, coach, and develop General Managers and studio leadership teams.
• Drive revenue growth and sales goals across the region.
• Monitor KPIs: lead gen, booking rate, show rate, close rate, membership growth, retention.
• Conduct regular studio visits and maintain leadership presence across locations.
• Identify operational challenges and develop practical performance improvements.
• Partner with corporate leadership to ensure consistent policy execution and training.
• Lead regional manager meetings and communicate priorities and updates.
• Support promotional events, workshops, and member appreciation activities.
• Monitor budgets and financial/operational metrics.
• Collaborate with internal teams to support leadership development and training.

Skills

Multi-unit leadership

Sales leadership

Coaching & development

Communication

Travel readiness

Education

Bachelor’s degree in business/management

Job description

We are partnering with a rapidly growing boutique fitness organization with a strong national presence and a large network of studios across the United States. The company is focused on creating an exceptional member experience while providing employees with opportunities for professional growth, leadership development, and long-term career advancement.

We are seeking an experienced Regional Manager to oversee the performance, operations, and leadership development of multiple studio locations within an assigned region.

This is a highly visible, hands-on leadership position responsible for owning regional performance and developing General Managers into strong, effective leaders. The ideal candidate is driven by results, enjoys working with people, and thrives in a fast-paced, sales-focused environment.

Responsibilities

• Oversee the day-to-day performance and operations of multiple studio locations.
• Directly manage, coach, and develop General Managers and studio leadership teams.
• Drive revenue growth and achievement of sales goals across the region.
• Monitor key performance indicators including lead generation, booking rate, show rate, close rate, membership growth, and customer retention.
• Conduct regular studio visits and maintain a strong leadership presence across assigned locations.
• Identify operational challenges and develop practical solutions to improve performance.
• Partner with corporate leadership to ensure consistent execution of company policies, initiatives, promotions, and training programs.
• Lead regional manager meetings and communicate priorities, expectations, and business updates.
• Support promotional events, workshops, member appreciation activities, and other regional initiatives.
• Monitor financial performance, budgets, and operational metrics.
• Collaborate with internal teams to support ongoing leadership development and employee training.

Qualifications

• Minimum 2 years of multi-unit leadership experience.
• Proven experience managing multiple locations and developing General Managers or other leaders.
• Strong sales background with a track record of driving revenue growth and improving performance.
• Experience in fitness, boutique fitness, retail, hospitality, med spa, wellness, or another membership-driven environment strongly preferred.
• Strong business acumen with experience managing financial and operational metrics.
• Excellent communication, coaching, and interpersonal skills.
• Highly organized with strong follow-through and problem-solving abilities.
• Comfortable balancing strategic planning with hands-on operational leadership.
• Ability to travel regularly between assigned locations.
• Bachelor’s degree in business, management, or a related field preferred.

What We’re Looking For

The ideal candidate is a proactive, hands-on multi-unit leader who knows how to develop people and drive results. This is not a role for someone who simply manages by reports or puts out fires. We are looking for someone who can build strong leadership teams, identify opportunities, create solutions, and consistently improve the performance of multiple locations.