General Manager

Fourteen Foods Career Center; Jackson (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health coverage

FSA

Voluntary insurance

Food & shoe discounts

Identity theft protection

Daily pay

Tuition reimbursement

Anniversary recognition

Referral program

Bereavement leave

Job summary

Dairy Queen in Jackson, TN is seeking a General Manager to lead daily operations and drive profitable growth. You will oversee staffing, training, and adherence to brand standards while ensuring quality, service and cleanliness consistent with the Dairy Queen experience.

This salaried role demands 50 hours weekly and strong leadership to recruit and coach a best-in-class team, manage inventory and scheduling, and ensure compliance with policies, laws, and safety regulations.

Qualifications

• 3+ years of restaurant general manager or similar food-service leadership experience.
• Experience managing P&L, inventory, labor and scheduling.
• High school diploma or GED.
• Must be 18+ years old and have a valid driver's license.
• Background and motor vehicle record checks required; ServSafe or Food Handler certification where required.

Responsibilities

• Lead store operations to ensure profitability and compliance with policies and laws.
• Recruit, hire, train and develop a best-in-class team delivering the Dairy Queen brand experience.
• Oversee scheduling, inventory and labor to maximize sales and service quality.
• Maintain focus on quality, service and cleanliness in all store areas.

Skills

Leadership

P&L management

Hiring & training

Communication in English

Education

High school diploma/GED

Tools

ServSafe Certification

Food Handler’s Permit

Job description

Position Overview

The Dairy Queen General Manager is the ultimate leader of their store and has last line accountability for the successful operation, growth, and profitability of their Dairy Queen location.The General Manager provides leadership and direction to ensure the restaurant operates in accordance with all established policies, procedures, standards, Company values, and applicable federal, state, and local laws.The Restaurant General Managermaximizes sales and profitability through the execution of systems and processes that result in superior quality, service, and cleanliness. The General Manager recruits, hires, trains, coaches, develops, and retains a best-in-class team of Smile Servers capable of delivering the Dairy Queen brand experience to our fans.This is a salaried position with an expected weekly commitment of 50 hours per week, which may change based on business demands.

Qualifications

• 3+ years previous experience as a restaurant general manager or a similar role in food service leadership.
• Previous experience managing profit & loss (P&L), inventory, labor and scheduling.
• High school diploma or G.E.D. equivalent.
• Must be 18 years of age or older.
• Must possess and maintain a valid driver's license.
• Must successfully pass a background check and motor vehicle record check.
• Possession of Food Handler’s Permit and/or ServSafe Certification (where required).
• Flexible availability based on business demands, including evenings, weekends and holidays.
• Ability to communicate effectively in English.

Our Benefits

We offer a comprehensive range of benefits designed to support your overall well-being, including health coverage (medical, dental, and vision), flexible spending accounts, a variety of voluntary insurance options, food and shoe discounts, identity theft protection, daily pay, tuition reimbursement, anniversary recognition, an employee referral program, and bereavement leave.