General Manager

Hirebridge; Jackson (TN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health coverage

Flexible spending accounts

Voluntary insurance options

Food and shoe discounts

Identity theft protection

Daily pay

Tuition reimbursement

Anniversary recognition

Employee referral program

Bereavement leave

Job summary

Dairy Queen is seeking a General Manager in Jackson, TN to lead store operations, drive growth, and ensure profitability. You will guide a team to deliver the brand experience with quality, service, and cleanliness, while upholding all policies and laws. This salaried role expects about 50 hours weekly, adaptable to business needs.

You will recruit, train, coach, and retain a top-performing Smile Servers team and manage scheduling, inventory, and costs to optimize results.

Qualifications

• 3+ years as a restaurant general manager or similar food service leadership role.
• Experience managing P&L, inventory, labor and scheduling.
• High school diploma or GED equivalent.
• Must be 18 years or older and hold a valid driver's license.
• Able to pass background and motor vehicle record checks.
• Food Handler’s Permit and/or ServSafe Certification where required.
• Flexible availability including evenings, weekends and holidays.
• Able to communicate effectively in English.

Responsibilities

• Lead the store, driving growth, profitability and adherence to policies and laws.
• Recruit, train, coach, and retain a best-in-class team to deliver the brand experience.
• Execute systems and processes to maximize sales and quality, service, and cleanliness.
• Provide direction to ensure operations meet standards and company values.

Skills

Leadership

P&L management

Inventory management

Labor scheduling

Communication

Customer service

Education

High school diploma or GED

Tools

ServSafe Certification

Job description

Position Overview:

The Dairy Queen General Manager is the ultimate leader of their store and has last line accountability for the successful operation, growth, and profitability of their Dairy Queen location.The General Manager provides leadership and direction to ensure the restaurant operates in accordance with all established policies, procedures, standards, Company values, and applicable federal, state, and local laws.The Restaurant General Managermaximizes sales and profitability through the execution of systems and processes that result in superior quality, service, and cleanliness. The General Manager recruits, hires, trains, coaches, develops, and retains a best-in-class team of Smile Servers capable of delivering the Dairy Queen brand experience to our fans.This is a salaried position with an expected weekly commitment of 50 hours per week, which may change based on business demands.

Qualifications:

• 3+ years previous experience as a restaurant general manager or a similar role in food service leadership.


• Previous experience managing profit & loss (P&L), inventory, labor and scheduling.


• High school diploma or G.E.D. equivalent.


• Must be 18 years of age or older.


• Must possess and maintain a valid driver’s license.


• Must successfully pass a background check and motor vehicle record check.


• Possession of Food Handler’s Permit and/or ServSafe Certification (where required).


• Flexible availability based on business demands, including evenings, weekends and holidays.


• Ability to communicate effectively in English.

Our Benefits:

We offer a comprehensive range of benefits designed to support your overall well-being, including health coverage (medical, dental, and vision), flexible spending accounts, a variety of voluntary insurance options, food and shoe discounts, identity theft protection, daily pay, tuition reimbursement, anniversary recognition, an employee referral program, and bereavement leave.